Chitterchatter

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  • Monday to Friday: 9:00AM - 8:00PM
  • Saturday: 10:00AM - 6:00PM
  • Sunday & Bank Holidays: 11:00AM - 4:00PM
  • CUSTOMER SERVICE
  • Monday to Friday: 9:00AM - 6:00PM
  • Saturday, Sunday & Bank Holidays: Closed
Customer Service 0208 185 7579Call us for a deal 0208 712 6808

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For fantastic free gifts deals, please call us on
0208 712 6808
4G Home Broadband


KEEP YOUR EXISTING NUMBER – IT’S REALLY EASY!

If you want to transfer a number to EE or PLUSNET that's currently on another network, you'll need to:

Purchase a phone with us. We'll issue you with a temporary number so that you can start using your phone and our services straight away whilst you wait for your number to transfer.

Contact your current service provider and request a PAC code. PAC stands for Port Authorisation Code, and this allows numbers to move between network companies. Once issued, your PAC is valid for 30 days

Once you've got your PAC Code call 150 from your EE handset or 0800 432 0200 from your PLUSNET handset, and provide it to an agent. Your number will then be transferred within a day

(this excludes weekends and bank holidays)! For example, if you contact us before 5:30pm on a Monday your number will transfer over on Tuesday. If you call on Monday after 5:30pm your number will transfer over on Wednesday.

Best-selling plan
£44
Per Month
FREE
Handset
  • 50 GB 4GEE Data
  • 6 months Free Apple Music, 3 months Free BT Sport app, WiFi calling, Free EU Roaming
  • 12 Contract
  • Effective Line Rental £44.00/month  
Key Features
  • Broadband without a phone line – simply plug your 4G router into a power socket and get online straight away
  • No installation fee, no phone line rental, no waiting for an engineer
  • Connect up to 32 devices at once – enough for the whole family to stay connected
  • Moving home or heading out? Simply unplug and take it with you
  • On the network that’s 50% faster than any other
Simply plug your 4G router into a power socket and start enjoying the internet straight away. 4G Home Broadband is ideal if your current broadband speed isn't up to scratch, or if you don't have a phone line. You can save a packet - there's no installation fee, no line rental and free delivery when you order online. And remember - our 4G network is 50% faster than any other.

There’s no need to wait for an engineer - and no digging for cables. Our 4G router has an increased range, meaning better signal around the house, and you can connect up to 32 devices at once - ideal for all those gadgets. Moving home or heading out? Not a problem. Simply plug it in again at your new destination and you'll be up and running before you know it.

Specification

Filters
Minutes per month
Data per month
Choose network
Free gift

Out of Bundle

Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
  Plusnet
Call to 01, 02 ,03 40ppm
Call to UK mobile number 40ppm
UK Text 15p
Data £1.50 per day 250MB
Voicemail retrieval 40ppm
Media Messaging 40p
Which Bolt-on The Amount What it'll Cost
Minutes 100 £1.50
Minutes 250 £4
Minutes 500 £8
Minutes 1000 £12
Data 250MB £2
Data 500MB £4
Data 1GB £6
Data 2GB £10
Texts 100 £1
Texts 500 £4
Texts 1000 £6

About Pro-Rata Billing

New Connections
Within around six days of connection, you will receive your first bill from EE. This will be for one full month’s line rental to cover the monthly recurring charges in advance. The new package is effective immediately and in the majority of cases, your billing date will be the day after connection to prevent any Pro-rata implications to their inclusive allowances.
Example scenario:
  1. You have purchased on 1st of month.
  2. Billing date usually 2nd of month- you would be charged one month in advance.
  3. Full allowance available immediately.
Additional Lines
If you are adding another line onto your existing account part way through your billing period you will see part charges on their next bill – A part charge for line rental for the additional line from the date of connection, up to their existing bill date plus one month in advance. It’s the same for your inclusive allowances too, you will only receive a partial allowance to use from date of connection until your existing billing date.
Example scenario:
  1. You have purchased on 15th of month.
  2. Your existing billing date is 1st of month (set by date of connection of first EE line).
  3. On next billing date you will be charged for a full month of line rental for each line plus 16 days worth of line rental of new connection to align billing.
  4. 16 days worth of allowance available until next billing date
EE – EE Upgrades
If a you have changed price plan it is effective immediately, therefore this will create part charges on your next bill, which will appear as: - A Pro-rata refund of the old plan (as it was paid one month in advance)
- A Pro-rata charge for the new plan (to cover the date the charge became effective, until the existing bill date)
- A charge for the new price plan, equivalent to one month in advance.
- It's the same for allowances too. You will get a partial allowance refund for your old price plan and a partial allowance for your new plan to cover them until their bill date.
Example scenario:
  1. Your existing billing date is 1st of month (set by date of connection of original EE line).
  2. You have upgraded on 15th of month.
  3. On next billing date you will be charged for a full month of line rental in advance in addition to 16 days worth of line rental of the new upgraded Plan to align billing. You will also receive a refund of 16 days worth of line rental for your old plan which was paid in advance.
  4. 16 days worth of allowance available until next billing date
Migrations to EE
When you migrate to EE from your Orange/ T-Mobile account will be closed. Your final Orange/T-Mobile bill will act as your first EE bill and will detail a Pro-rata refund of your old plan (because it was paid one month in advance) and a charge for your new plan equivalent to one month in advance.
A new Account Number, bill date and Direct Debit date will be set up for your EE account. The new billing date will, in most cases, be the day after connection to prevent any Pro-rata implications to your new inclusive allowances.
Example scenario:
  1. Your Orange billing date is 1st of month.
  2. You are migrating to EE on 15th of month.
  3. Billing date becomes 16th of month for future EE bills.
  4. Your final Orange bill charges one month of new EE plan in advance minus 15 days of Orange line rental.
  5. Full allowance available immediately.

Effective Line Rental

The effective monthly cost is the total amount you would have paid by the end of your contract after taking into account:

  • The total line rental cost over the contract period.
  • The upfront cost of a handset, not applicable if it’s free.
  • Any cash back that’s applicable.

For example, if the actual line rental is £32/month for 24 months, and you have selected a deal which offers total cashback of £96 over 24 months (i.e £4/month), then your effective monthly line rental for the 24 month period will come down to £28/month (£32 - £4 = £28)

Please note the effective cost is not what is debited from your account.

Other Deals
Pay Monthly
4G Home Broadband
Free
+50 GB 4G Data
£44Per Month
12 Months Contract
Effective Line Rental £44.00/month
4GEE Essential Plan 3 months Free BT Sport app + Free EU Roaming + 6 months Free Apple Music + WiFi calling + UK & Ireland call centres
3 months Free BT Sport app + Free EU Roaming + 6 months Free Apple Music + WiFi calling + UK & Ireland call centres
Buy Now
Pay Monthly
4G Home Broadband
Free
+30 GB 4G Data
£33Per Month
12 Months Contract
Effective Line Rental £33.00/month
4GEE Essential Plan 3 months Free BT Sport app + Free EU Roaming + 6 months Free Apple Music + WiFi calling + UK & Ireland call centres
3 months Free BT Sport app + Free EU Roaming + 6 months Free Apple Music + WiFi calling + UK & Ireland call centres
Buy Now
Pay Monthly
4G Home Broadband
Free
+20 GB 4G Data
£28Per Month
12 Months Contract
Effective Line Rental £28.00/month
4GEE Essential Plan 3 months Free BT Sport app + Free EU Roaming + 6 months Free Apple Music + WiFi calling + UK & Ireland call centres
3 months Free BT Sport app + Free EU Roaming + 6 months Free Apple Music + WiFi calling + UK & Ireland call centres
Buy Now

KEEP YOUR EXISTING NUMBER – IT’S REALLY EASY!

If you want to transfer a number to EE or PLUSNET that's currently on another network, you'll need to:

Purchase a phone with us. We'll issue you with a temporary number so that you can start using your phone and our services straight away whilst you wait for your number to transfer.

Contact your current service provider and request a PAC code. PAC stands for Port Authorisation Code, and this allows numbers to move between network companies. Once issued, your PAC is valid for 30 days

Once you've got your PAC Code call 150 from your EE handset or 0800 432 0200 from your PLUSNET handset, and provide it to an agent. Your number will then be transferred within a day

(this excludes weekends and bank holidays)! For example, if you contact us before 5:30pm on a Monday your number will transfer over on Tuesday. If you call on Monday after 5:30pm your number will transfer over on Wednesday.

Monthly Cost

This is the monthly cost of the handset that will be taken from your account by direct debit every month.

Effective Line Rental

The effective monthly cost is the total amount you would have paid by the end of your contract after taking into account:

  • The total line rental cost over the contract period.
  • The upfront cost of a handset, not applicable if it’s free.
  • Any cash back that’s applicable.

For example, if the actual line rental is £32/month for 24 months, and you have selected a deal which offers total cashback of £96 over 24 months (i.e £4/month), then your effective monthly line rental for the 24 month period will come down to £28/month (£32 - £4 = £28)

Please note the effective cost is not what is debited from your account.

EE Extra plans – Roaming Geographic Coverage

Inclusive calls and texts in 39 countries within Europe (plus overseas dependencies and territories).

Included Countries:

  • Europe (Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland. Vatican city) 
Note:
Includes overseas dependencies: Azores, French Guiana, Guadeloupe, Martinique, Reunion Islands, Saint Martin and Saint Barthelemy

When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge

From/To Calls Texts
Any included country to the UK
(e.g. France to UK)
Included Included
Any included country to included country
(e.g. France to France or France to Spain)
Included Included
Any included country to all other countries
(e.g. Spain to New Zealand)
NOT INCLUDED NOT INCLUDED
From UK to any other country (IDD) NOT INCLUDED NOT INCLUDED
Note
  • Calls received when you're in an include European country are included in your plan at no extra charge
  • Calls and texts to both Landlines and Mobiles included
  • Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included

What you will get with 4GEE

THE FASTEST NETWORK

It’s official, our 4G network is faster than O2, Vodafone and Three. So we're faster for downloading videos, music and emails.

THE UK’s BIGGEST NETWORK

Our 4G network is the biggest in the UK, covering 95% of the population. So whether you're on the Isle of Wight or in Inverness, your phone always does everything you need it to.

FREE BT SPORT

Wherever you are, catch the best games. Watch every match in the UEFA Champions League and UEFA Europa League live, plus 42 live Premier League games next season.

WIFI CALLING FROM EE

Call and text as normal wherever there’s WiFi. So you can keep talking even if you don’t have any mobile signal.

SUPER SMOOTH SERVICE

You deserve the best service, so your calls are always answered by our UK and Ireland call centres. You can also take care of the simple stuff yourself with the My EE app.

COMPLETE CONTROL OF YOUR BILL

You get usage alerts when you’re near the end of your allowances for data, calls and any add-ons like roaming. You can check your usage any time on My EE.

ROAM LIKE HOME

Use your phone just like home in the EU. As well as being able to use you minutes and texts in the EU, your full data allowance travels with you too.

UNCAPPED DATA SPEED

No chance of buffer face when you're on 4GEE Max plan. You get 4G data speed that's even faster than most home broadband.

FREE TETHERING

Use your phone as a modem to browse and make voice calls over the internet with your other gadgets.

SHARE THIS PLAN

4GEE plans with unlimited minutes can be shared with up to four other people. So everyone gets unlimited minutes and texts, and loads of shareable data. And you just get one bill.

GET THE MUSIC YOU LOVE. ON US.

GET THE MUSIC YOU LOVE ON US. With six free months of Apple Music.

 

THE FASTEST NETWORK

It’s official, our 4G network is faster than O2, Vodafone and Three. So we're faster for downloading videos, music and emails.

THE UK’s BIGGEST NETWORK

Our 4G network is the biggest in the UK, covering 95% of the population. So whether you're on the Isle of Wight or in Inverness, your phone always does everything you need it to.

3 MONTHS FREE BT SPORT

Wherever you are, catch the best games. Watch every match in the UEFA Champions League and UEFA Europa League live, plus 42 live Premier League games next season.

WIFI CALLING FROM EE

Call and text as normal wherever there’s WiFi. So you can keep talking even if you don’t have any mobile signal.

SUPER SMOOTH SERVICE

You deserve the best service, so your calls are always answered by our UK and Ireland call centres. You can also take care of the simple stuff yourself with the My EE app.

COMPLETE CONTROL OF YOUR BILL

You get usage alerts when you’re near the end of your allowances for data, calls and any add-ons like roaming. You can check your usage any time on My EE.

INCLUSIVE ROAMING

Sign up for 4GEE plan to get inclusive roaming minutes and text and 500MB data in 39 countries within Europe.

UP TO 60MBPS DATA SPEED

Get up to 60mbps of 4G data speed that's even faster than most home broadband on plans.

FREE TETHERING

Use your phone as a modem to browse and make voice calls over the internet with your other gadgets.

SHARE THIS PLAN

4GEE plans with unlimited minutes can be shared with up to four other people. So everyone gets unlimited minutes and texts, and loads of shareable data. And you just get one bill.

GET THE MUSIC YOU LOVE. ON US.

GET THE MUSIC YOU LOVE ON US. With six free months of Apple Music.

 

THE FASTEST NETWORK

It’s official, our 4G network is faster than O2, Vodafone and Three. So we're faster for downloading videos, music and emails.

THE UK’s BIGGEST NETWORK

Our 4G network is the biggest in the UK, covering 95% of the population. So whether you're on the Isle of Wight or in Inverness, your phone always does everything you need it to.

3 MONTHS FREE BT SPORT

Wherever you are, catch the best games. Watch every match in the UEFA Champions League and UEFA Europa League live, plus 42 live Premier League games next season.

WIFI CALLING FROM EE

Call and text as normal wherever there’s WiFi. So you can keep talking even if you don’t have any mobile signal.

SUPER SMOOTH SERVICE

You deserve the best service, so your calls are always answered by our UK and Ireland call centres. You can also take care of the simple stuff yourself with the My EE app.

COMPLETE CONTROL OF YOUR BILL

You get usage alerts when you’re near the end of your allowances for data, calls and any add-ons like roaming. You can check your usage any time on My EE.

UP TO 20MBPS DATA SPEED

Get up to 20mbps 4G data speed that's even faster than most home broadband on plans.

FREE TETHERING

Use your phone as a modem to browse and make voice calls over the internet with your other gadgets.

GET THE MUSIC YOU LOVE. ON US.

GET THE MUSIC YOU LOVE ON US. With six free months of Apple Music.

 
The monthly price shown will be adjusted every year in your March bill by the Retail Price Index announced in February that year. Other prices, such as call charges and roaming costs, may also go up during your plan.  For full details please see terms and conditions.
Chitter Chatter source stock from a variety of distribution partners. We seek to gain the best value for our customers by sourcing stock from all over Europe. In some situations stock may have been sourced from Europe and adapted for use in the UK. 

Out of Bundle

Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
  Plusnet
Call to 01, 02 ,03 40ppm
Call to UK mobile number 40ppm
UK Text 15p
Data £1.50 per day 250MB
Voicemail retrieval 40ppm
Media Messaging 40p
Which Bolt-on The Amount What it'll Cost
Minutes 100 £1.50
Minutes 250 £4
Minutes 500 £8
Minutes 1000 £12
Data 250MB £2
Data 500MB £4
Data 1GB £6
Data 2GB £10
Texts 100 £1
Texts 500 £4
Texts 1000 £6

Out of Bundle

SUPERFAST 4GEE Watch TV, play live multiplayer games or stream a film on the move. Say goodbye to buffering and hello to HD.
Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
  Plusnet
Call to 01, 02 ,03 40ppm
Call to UK mobile number 40ppm
UK Text 15p
Data £1.50 per day 250MB
Voicemail retrieval 40ppm
Media Messaging 40p
Which Bolt-on The Amount What it'll Cost
Minutes 100 £1.50
Minutes 250 £4
Minutes 500 £8
Minutes 1000 £12
Data 250MB £2
Data 500MB £4
Data 1GB £6
Data 2GB £10
Texts 100 £1
Texts 500 £4
Texts 1000 £6

Out of Bundle

Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers 40p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) 40p per minute
Calls to retrieve voicemail 40p per minute
Text messages to UK mobile numbers (3,4) 15p per message
Text messages to certain MVNO numbers (3,4) 15p per message
Calls to Customer Services (During Extended Working Hours) (9) 50p per call
Not included in Allowance (3, 4)
  Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to certain MNVO Numbers 40p per minute
Calls to Jersey, Guernsey and Isle of Man 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) Free
Calls to numbers starting with 0500 (5) 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): Access Charge of 44p per minute plus a Service Charge
Picture Messages 40p per message
Calls to Customer Services (During Normal Working Hours) (9) Free
Call Divert (6) Standard Call Rate Apply
Roaming minutes and texts back to the UK from the EU and EEA countries, (7) Standard Call Rate Apply
Minutes and texts to landlines and mobiles within EU and EEA countries (7) Standard Call Rate Apply
  Plusnet
Call to 01, 02 ,03 40ppm
Call to UK mobile number 40ppm
UK Text 15p
Data £1.50 per day 250MB
Voicemail retrieval 40ppm
Media Messaging 40p
Which Bolt-on The Amount What it'll Cost
Minutes 100 £1.50
Minutes 250 £4
Minutes 500 £8
Minutes 1000 £12
Data 250MB £2
Data 500MB £4
Data 1GB £6
Data 2GB £10
Texts 100 £1
Texts 500 £4
Texts 1000 £6