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  • Saturday, Sunday & Bank Holidays: Closed
Customer Service 0208 185 7579Call us for a deal 0208 712 6808

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Keep your phone and reduce your bill with a SIM Only plan.
Get all the data, minutes and texts you need in one great value SIM, available on 12 month plans or rolling 30 day contracts, perfect if your holding out for the latest phone or want to reduce your bill. Plus you get to keep your number.
Choose an EE SIM and get all the EE benefits you get with a phone, including superfast 4G data, 6 months free Apple Music and 3 months free BT Sport. Or choose a great-value Plusnet SIM bursting with minutes, texts and data for a low monthly cost, plus Smart Cap which allows to control your bill and never pay more than you expect to.
Order online or give our SIM Squad a call on 0208 712 6808 today and we’ll send you your new SIM. One size fits all phones.
EE
30 Day Rolling
Essential Plan
  • minutes
    000
    any network
  • texts
    000
  • data
    2 GB
    4G Data
THIS PLANIncludes
  • 6 months free Apple Music
    You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

    ZERO RATED DATA/FREE STREAMING
    What is zero rated data?
    All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.
     
    Can I use my zero rated data abroad?
    No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

    Who is this offer available to?
    It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).
     
    Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
    Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.
     
    I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
    No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.
     
    I’m an existing EE Customer, how do I sign up to Apple Music?
    Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.
     
    I want to join EE and sign up to Apple Music, what do I need to do?
    Customers joining EE can sign up by texting ‘MUSIC’ to 150.
     
    I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
    Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
     
    What happens at the end of the six months’ streaming for Apple Music offer?
    At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
  • Free EU Roaming

    Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.

    Included EU Countries:

    Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City

    When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge

    Note:
    • Calls received when you're in an include European country are included in your plan at no extra charge
    • Calls and texts to both Landlines and Mobiles included
    • Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
  • 3 months free BT Sport app
    FAQ's:
    1) How long do they get BT Sport app for and how do they sign up?
        BT Sport will be free for 3 months to new and existing EE customers. They can sign up by texting ‘SPORT’ to 150. Can cancel by texting ‘STOP SPORT’ to 150.

    2) How much will it cost after that?
        BT Sports will be available for just £5 a month on a 30 day rolling contract, can cancel at any time

    3) Is your BT Sport offer a cut down service?
          No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

    4) Can I then watch BT Sports on my TV or laptop, through this?
          No, but with the UK’s biggest and fastest 4G network, you can enjoy BT Sport anywhere on mobile and tablet devices on both 4G and WiFi connections.
£13 Monthly Line Rental
EE
30 Day Rolling
Essential Plan
  • minutes
    000
    any network
  • texts
    000
  • data
    4 GB
    4G Data
THIS PLANIncludes
  • 6 months free Apple Music
    You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

    ZERO RATED DATA/FREE STREAMING
    What is zero rated data?
    All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.
     
    Can I use my zero rated data abroad?
    No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

    Who is this offer available to?
    It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).
     
    Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
    Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.
     
    I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
    No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.
     
    I’m an existing EE Customer, how do I sign up to Apple Music?
    Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.
     
    I want to join EE and sign up to Apple Music, what do I need to do?
    Customers joining EE can sign up by texting ‘MUSIC’ to 150.
     
    I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
    Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
     
    What happens at the end of the six months’ streaming for Apple Music offer?
    At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
  • Free EU Roaming

    Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.

    Included EU Countries:

    Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City

    When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge

    Note:
    • Calls received when you're in an include European country are included in your plan at no extra charge
    • Calls and texts to both Landlines and Mobiles included
    • Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
  • 3 months free BT Sport app
    FAQ's:
    1) How long do they get BT Sport app for and how do they sign up?
        BT Sport will be free for 3 months to new and existing EE customers. They can sign up by texting ‘SPORT’ to 150. Can cancel by texting ‘STOP SPORT’ to 150.

    2) How much will it cost after that?
        BT Sports will be available for just £5 a month on a 30 day rolling contract, can cancel at any time

    3) Is your BT Sport offer a cut down service?
          No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

    4) Can I then watch BT Sports on my TV or laptop, through this?
          No, but with the UK’s biggest and fastest 4G network, you can enjoy BT Sport anywhere on mobile and tablet devices on both 4G and WiFi connections.
£19 Monthly Line Rental
EE
30 Day Rolling
4GEE Plan
  • minutes
    000
    any network
  • texts
    000
  • data
    15 GB
    4G Data
THIS PLANIncludes
  • 3 months free BT Sport app
    FAQ's:
    1) How long do they get BT Sport app for and how do they sign up?
        BT Sport will be free for 3 months to new and existing EE customers. They can sign up by texting ‘SPORT’ to 150. Can cancel by texting ‘STOP SPORT’ to 150.

    2) How much will it cost after that?
        BT Sports will be available for just £5 a month on a 30 day rolling contract, can cancel at any time

    3) Is your BT Sport offer a cut down service?
          No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

    4) Can I then watch BT Sports on my TV or laptop, through this?
          No, but with the UK’s biggest and fastest 4G network, you can enjoy BT Sport anywhere on mobile and tablet devices on both 4G and WiFi connections.
  • 6 months free Apple Music
    You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

    ZERO RATED DATA/FREE STREAMING
    What is zero rated data?
    All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.
     
    Can I use my zero rated data abroad?
    No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

    Who is this offer available to?
    It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).
     
    Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
    Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.
     
    I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
    No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.
     
    I’m an existing EE Customer, how do I sign up to Apple Music?
    Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.
     
    I want to join EE and sign up to Apple Music, what do I need to do?
    Customers joining EE can sign up by texting ‘MUSIC’ to 150.
     
    I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
    Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
     
    What happens at the end of the six months’ streaming for Apple Music offer?
    At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
  • Free EU Roaming

    Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.

    Included EU Countries:

    Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City

    When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge

    Note:
    • Calls received when you're in an include European country are included in your plan at no extra charge
    • Calls and texts to both Landlines and Mobiles included
    • Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
£24 Monthly Line Rental
EE
30 Day Rolling
Max Plan
  • minutes
    000
    any network
  • texts
    000
  • data
    30 GB
    4G Data
THIS PLANIncludes
  • Free BT Sport app
    FAQ's:
    1) How long do they get BT Sport app for and how do they sign up?
        BT Sport will be free for 12 months to new and existing EE Max Plan customers. They can sign up by texting ‘SPORT’ to 150. Can cancel by texting ‘STOP SPORT’ to 150.

    2) How much will it cost after that?
        BT Sports will be available for just £5 a month on a 30 day rolling contract, can cancel at any time

    3) Is your BT Sport offer a cut down service?
          No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

    4) Can I then watch BT Sports on my TV or laptop, through this?
          No, but with the UK’s biggest and fastest 4G network, you can enjoy BT Sport anywhere on mobile and tablet devices on both 4G and WiFi connections.
  • 6 months free Apple Music
    You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

    ZERO RATED DATA/FREE STREAMING
    What is zero rated data?
    All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.
     
    Can I use my zero rated data abroad?
    No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

    Who is this offer available to?
    It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).
     
    Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
    Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.
     
    I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
    No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.
     
    I’m an existing EE Customer, how do I sign up to Apple Music?
    Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.
     
    I want to join EE and sign up to Apple Music, what do I need to do?
    Customers joining EE can sign up by texting ‘MUSIC’ to 150.
     
    I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
    Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
     
    What happens at the end of the six months’ streaming for Apple Music offer?
    At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
  • Free EU Roaming + 5 Countries
    Now you can take your minutes, texts and data with you anywhere in the EU + USA, Mexico, Canada, Australia and New Zealand, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.

    Included Countries:

    Europe:
    Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City

    Max plans benefit from an additional 5 countries. Customers get the same roam like home benefit in all these countries as they do in Europe.

    5 extra countries are: USA, Canada, Mexico, Australia, New Zealand

    When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge.
     
    Note:
    • Calls received when you're in an include European country are included in your plan at no extra charge
    • Calls and texts to both Landlines and Mobiles included
    • Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
£30 Monthly Line Rental

Effective Line Rental

The Effective monthly cost helps you to compare the total amount you'll pay for different deals, including those with an upfront cost, cashback, or bill credits, helping you find the best value deal.

The Effective monthly cost is NOT the amount that will be taken from your bank account by direct debit every month (this is the “Monthly cost”).

Included in the Effective monthly cost figure is:
  • The total line rental cost over the life of the contract (Monthly cost multiplied by the length of the contract in months)
  • Any upfront handset cost (if applicable)
  • Any cashback promotions or bill credits that will be received through the duration of the contract (if applicable)
For example. A contract has an upfront handset cost of £50. The contract is 24 months long, and is £25 per month. This means the total line rental is 24 months x £25, which is £600. If there was £100 cashback, this would be taken into account too, by subtracting it from the total line rental cost. £600-£100 = £500. Add in the handset cost £50+£500 =£550 to give the total contract cost of £550. To get the Effective monthly cost, divide this by the contract length: £550/24 months, to give £22.92.

*Networks may increase Monthly price in line with Retail Price Index (RPI).

Out of Bundle

  EE 24 Month Handset & SIM Only
Plans Included in Allowance (3,4) Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers All plans 50p per minute
Calls to certain MNVO Numbers × 50p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) All plans 50p per minute
Calls to Jersey, Guernsey and Isle of Man × 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) × Free
Calls to numbers starting with 0500 (5) × 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): × Access Charge of 50p per minute plus a Service Charge
Calls to retrieve voicemail All plans 50p per minute
Text messages to UK mobile numbers (3,4) All plans 15p per message
Text messages to certain MVNO numbers (3,4) All plans 15p per message
Picture Messages × 50p per messagee
Calls to Customer Services (During Normal Working Hours) (9) × Free
Calls to Customer Services (During Extended Working Hours) (9) × 50p per call
Call Divert (6) All plans 50p per minute
Roaming minutes and SMS within the EU, Channel Islands and EEA countries - including back to the UK. (7) All plans Standard rates apply
Minutes to landlines and mobiles outside the EU, Channel Islands and EEA countries. (7) × £1.60 per minute
SMS to mobiles outside the EU, Channel Islands and EEA countries. × 35p per message
Data roaming within the EU, Channel Islands and EEA countries. All plans Data pack prices apply
FAIR USAGE POLICY FOR DATA USAGE ABROAD
(Caps will apply to customers on a 15GB or higher plan)
UK ALLOWANCE 10GB 12GB 15GB 16GB 20GB 30GB
FAIR USAGE 10GB 12GB 15GB 15GB 15GB 15GB
  1. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis
  2. Calls made within your allowance are charged on a per second basis
  3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. Text messages are charged at 15p per message. For more information see ‘points to note’ in the Plan Price Guide
  4. Your inclusive minutes and texts are from the UK to UK mobile networks , voicemail, and numbers beginning 01, 02 and 03 - certain roaming allowances may also be included.
  5. Calls to some charity helplines(e.g Childline) are free to call and will not be deducted from your allowance. For a full list please visit the help section of our website ee.co.uk
  6. Call divert is included in your allowance where the diverted to number would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls
  7. Roaming minutes and texts are for use whilst travelling within EU, EEA or Channel Islands. For a full list of countries please see ‘points to note’ in the Plan Price Guide or visit ee.co.uk/roaming
  8. Please see ee.co.uk/ukcalling for a list of Service Charges
  9. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
  Plusnet
Call to 01, 02 ,03 40ppm
Call to UK mobile number 40ppm
UK Text 15p
Data £1.50 per day 250MB
Voicemail retrieval 40ppm
Media Messaging 40p
Which Bolt-on The Amount What it'll Cost
Minutes 100 £1.50
Minutes 250 £4
Minutes 500 £8
Minutes 1000 £12
Data 250MB £2
Data 500MB £4
Data 1GB £6
Data 2GB £10
Texts 100 £1
Texts 500 £4
Texts 1000 £6

Out of Bundle

  EE 24 Month Handset & SIM Only
Plans Included in Allowance (3,4) Cost of Calls Made Outside of Allowances (Inc VAT) (1,2)
Calls to UK mobile Numbers All plans 50p per minute
Calls to certain MNVO Numbers × 50p per minute
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) All plans 50p per minute
Calls to Jersey, Guernsey and Isle of Man × 50p per minute
Calls to numbers starting with 0800, 0808 or 116 (5) × Free
Calls to numbers starting with 0500 (5) × 20p per minute
Calls to numbers starting with 08, 09 or 118 (not including Freephone 080) (8): × Access Charge of 50p per minute plus a Service Charge
Calls to retrieve voicemail All plans 50p per minute
Text messages to UK mobile numbers (3,4) All plans 15p per message
Text messages to certain MVNO numbers (3,4) All plans 15p per message
Picture Messages × 50p per messagee
Calls to Customer Services (During Normal Working Hours) (9) × Free
Calls to Customer Services (During Extended Working Hours) (9) × 50p per call
Call Divert (6) All plans 50p per minute
Roaming minutes and SMS within the EU, Channel Islands and EEA countries - including back to the UK. (7) All plans Standard rates apply
Minutes to landlines and mobiles outside the EU, Channel Islands and EEA countries. (7) × £1.60 per minute
SMS to mobiles outside the EU, Channel Islands and EEA countries. × 35p per message
Data roaming within the EU, Channel Islands and EEA countries. All plans Data pack prices apply
FAIR USAGE POLICY FOR DATA USAGE ABROAD
(Caps will apply to customers on a 15GB or higher plan)
UK ALLOWANCE 10GB 12GB 15GB 16GB 20GB 30GB
FAIR USAGE 10GB 12GB 15GB 15GB 15GB 15GB
  1. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis
  2. Calls made within your allowance are charged on a per second basis
  3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. Text messages are charged at 15p per message. For more information see ‘points to note’ in the Plan Price Guide
  4. Your inclusive minutes and texts are from the UK to UK mobile networks , voicemail, and numbers beginning 01, 02 and 03 - certain roaming allowances may also be included.
  5. Calls to some charity helplines(e.g Childline) are free to call and will not be deducted from your allowance. For a full list please visit the help section of our website ee.co.uk
  6. Call divert is included in your allowance where the diverted to number would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls
  7. Roaming minutes and texts are for use whilst travelling within EU, EEA or Channel Islands. For a full list of countries please see ‘points to note’ in the Plan Price Guide or visit ee.co.uk/roaming
  8. Please see ee.co.uk/ukcalling for a list of Service Charges
  9. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
  Plusnet
Call to 01, 02 ,03 40ppm
Call to UK mobile number 40ppm
UK Text 15p
Data £1.50 per day 250MB
Voicemail retrieval 40ppm
Media Messaging 40p
Which Bolt-on The Amount What it'll Cost
Minutes 100 £1.50
Minutes 250 £4
Minutes 500 £8
Minutes 1000 £12
Data 250MB £2
Data 500MB £4
Data 1GB £6
Data 2GB £10
Texts 100 £1
Texts 500 £4
Texts 1000 £6