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Ouk Help

Can I upgrade on Orange and T-Mobile?

Due to huge customer demand, 9 out 10 customers are now opting to upgrade to EE from Orange and T-Mobile. With amazing benefits on EE's superfast 4G network and great prices, our customers are delighted to move over!
Call us now to see how we can upgrade you to a new phone or sim today: 0208 712 6808. Take a look at the FAQs below for more information.

Can I still get help on my Orange or T-Mobile plan?

Yes, EE will continue to serve Orange and T-Mobile customers as normal.

Upgrade to superfast 4GEE

Upgrading to EE means you'll get the latest phones and superfast 4GEE speeds. Moving from Orange or T-Mobile you'll get some great new benefits at superfast 4GEE speeds. You will notice the difference straight away!
Call us today on how to upgrade your phone: 0208 712 6808.
Orange Handset
Orange 4G Phone

Superfast and Super Reliable

4G is here. It's the technology everyone's talking about. And we're bringing it to you on the UK's biggest and fastest network - EE. You can find out all about 4G in this short video – and find out more about our devices and plans by clicking the link below.


As a valued customer of ours we offer you the following:
  • Keep your existing number, T Mobile and Orange are owned by EE, so there is no hassle!
  • Latest smartphones from all the best brands.
  • Free gift with all upgrades.
  • Early Upgrades – Call us today if you can upgrade early: 0208 712 6808
Check Your Upgrade Now!
Amazing discounts on your next upgrade to EE, even if you’re on T-Mobile or Orange! Check your upgrade now!

The legal bit

Just how fast your 4G will be depends on a couple of things: where you are and how many other people are using 4G too. Average 4G speeds 12-15Mb/second (EE test data 2013).
Limited 4G coverage: see 4G speeds depend on location and number of users. Fastest overall network: Mobile only. Based on RootMetrics® RootScore® Reports on data speeds as an average across 3G and 4G in 16 UK large urban zones, Jan-Dec 2013. Your experience may vary. For more information, visit Biggest network: Mobile only.