From March 2020, EE will connect commuters to 4G on sections of the Jubilee line in conjunction with TFL.

Finally, you can continue you conversation, finish your day's work and stream media underground thanks to EE 

One of the main reasons to have to end a conversation in London is to say you are 'going underground'.  Everyone in the universe understands that with every step deeper underground, your phone call is going to stumble and then eventually fail so you may as well finish the call off before you start the decline.  You are also limited on your media and games and for most, their essential section of their journey underground is ‘dead’ time unless you can find some WiFi, but thankfully no more!

Courtesy of a new agreement between EE and Transport for London, there will be a trial on the Jubilee line of 4G connectivity between Westminster and Canning Town starting in March this year.

It will also cover ticket halls and corridors within stations along this section of the Jubilee line, with the exception of London Bridge and Waterloo stations which, subject to final approvals, will be added later during 2020.

The service will be available to all EE customers, including all of EE’s mobile virtual network operators partners e.g. Plusnet and BT.

If the trial proves to be a success, EE will extend the network to more and more Tube stations and underground lines eventually offering continuous network signal to the 5 million commuters that use the underground train network every day.

Shashi Verma, Chief Technology Officer at TfL, says of the trial: "The London Underground network is an incredibly challenging environment in which to deliver technological improvements, but we remain on course for customers to start benefiting from our pilot from March 2020.”

The EE network is the UK's biggest and fastest mobile network (according to Root Metrics who monitor network performance in the UK), and claims to now offer superfast 4G in more places than any other operator. The network brought the first 4G network to the UK in October 2012, and launched the UK’s first 5G network in May 2019 which is currently rolling out across the UK.

It remains the only mobile provider to answer 100% of customer calls in the UK and Ireland in its efforts to ensure it's number one for customer service.

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