Huawei P30 Lite (128GB)
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Product Video
Best-selling plan
£20.75**
Per Month
In Stock£0 Upfront
- Unlimited Minutes
- Unlimited Texts
- 4 GB Data
- Free EU Roaming, 3 months Free BT Sport, 6 months Free MTV Play, 6 months Free Apple Music, Six months free BritBox
- £54.00 AUTO CASHBACK (provided by Chitter Chatter)
- RPI changes apply*
Best-selling plan
£20.75**
Per Month In Stock£0 Upfront
| Key Features
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| Huawei P30 Lite comes with a 6.15-inch touchscreen display with a resolution of 1080x2312 pixels at a pixel density of 415 pixels per inch (ppi). It comes with 4GB of RAM. The Huawei P30 Lite runs Android 9 Pie and is powered by a 3340mAh battery. | |
Specification
Huawei P30 Lite comes with a 6.15-inch touchscreen display with a resolution of 1080x2312 pixels at a pixel density of 415 pixels per inch (ppi). It comes with 4GB of RAM. The Huawei P30 Lite runs Android 9 Pie and is powered by a 3340mAh battery.
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Free gift
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Out of Bundle
- Inclusive calls and texts in certain destinations as listed in the table above.
- A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
- Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
- Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
- Applies to messages sent from your phone or via the EE website, ee.co.uk.
- Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
- Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
- Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
- 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
- An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
- A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
- For service charge costs for number beginning with 07, visit ee.co.uk.
- £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
| Service Type | Essential Plans | Smart Plan (4G & 5G) | Cost of Calls or Services Made Outside of Allowances (incl.VAT)5 |
| Calls to UK mobile numbers | Yes | Yes | 65p per minute2 |
| Calls to certain MVNO numbers3 | No | No | 65p per minute2 |
| Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) | Yes | Yes | 65p per minute2 |
| Calls to Freephone (080) & (116)4,5 | No | No | Free |
| Calls to 08 & 09 numbers10,11 | No | No | Access Charge of 65p per minute plus a Service Charge |
| Calls to 084 and 087 numbers10,11 | No | No | Access Charge of 65p per minute plus a Service Charge |
| Calls to numbers starting in 0500 | No | No | 20p per minute2 |
| Calls to retrieve voicemail | Yes | Yes | 65p per minute2 |
| Text messages to UK mobile numbers5 | Yes | Yes | 16p per message |
| Text messages to certain MVNO numbers3,5 | No | No | 16p per message |
| Picture messages | No | No | 65p per MMS |
| BT Sport app13 | No | Yes | £10 per month |
| Calls to Customer Services (During Normal working hours) | Yes | Yes | Free |
| Calls to Customer Services (During Extended Working Hours)6 | Yes | Yes | Free |
| Calls divert7 | Yes | Yes | Standard Call Rates Apply |
| Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8 | Yes | Yes | 65p per minute2 16p per SMS |
| Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City | |||
| Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8 | Yes | Yes | Standard Call Rates Apply |
| Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City | |||
- Inclusive calls and texts in certain destinations as listed in the table above.
- A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
- Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
- Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
- Applies to messages sent from your phone or via the EE website, ee.co.uk.
- Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
- Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
- Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
- 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
- An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
- A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
- For service charge costs for number beginning with 07, visit ee.co.uk.
- £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
| Service Type | Essential Plans | Smart Plan (4G & 5G) | Cost of Calls or Services Made Outside of Allowances (incl.VAT)5 |
| Calls to UK mobile numbers | Yes | Yes | 65p per minute2 |
| Calls to certain MVNO numbers3 | No | No | 65p per minute2 |
| Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man) | Yes | Yes | 65p per minute2 |
| Calls to Freephone (080) & (116)4,5 | No | No | Free |
| Calls to 08 & 09 numbers10,11 | No | No | Access Charge of 65p per minute plus a Service Charge |
| Calls to 084 and 087 numbers10,11 | No | No | Access Charge of 65p per minute plus a Service Charge |
| Calls to numbers starting in 0500 | No | No | 20p per minute2 |
| Calls to retrieve voicemail | Yes | Yes | 65p per minute2 |
| Text messages to UK mobile numbers5 | Yes | Yes | 16p per message |
| Text messages to certain MVNO numbers3,5 | No | No | 16p per message |
| Picture messages | No | No | 65p per MMS |
| BT Sport app13 | No | Yes | £10 per month |
| Calls to Customer Services (During Normal working hours) | Yes | Yes | Free |
| Calls to Customer Services (During Extended Working Hours)6 | Yes | Yes | Free |
| Calls divert7 | Yes | Yes | Standard Call Rates Apply |
| Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8 | Yes | Yes | 65p per minute2 16p per SMS |
| Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City | |||
| Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8 | Yes | Yes | Standard Call Rates Apply |
| Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City | |||
- Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
- Additional charges will apply to calls made while roaming outside of the EU/EAA.
| Service Type | Essential Plans |
| Calls to UK Mobiles p/m | 55p |
| Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man) | 55p |
| Calls to Jersey, Guernsey & Isle of man p/m | 55p |
| Data | £6.50 for every 250MB |
| Text Messages p/msg | 35p |
| MMS Messages p/msg | 55p |
| Calls to Voicemail p/m | 55p |
| 0800 and 0808 Calls p/m | £0.00 |
| Customer Service Calls p/m | £0.00 |
| 0500 Number Calls p/m | 55p |
| 084, 087, 09 and 118 Access Charge p/m | 55p |
| 070 non-mobile Maximum Charge p/m | 55p |
| Calls to certain MVNO's p/m | 55p |
- Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
- Additional charges will apply to calls made while roaming outside of the EU/EAA.
| Service Type | Essential Plans |
| Calls to UK Mobiles p/m | 55p |
| Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man) | 55p |
| Calls to Jersey, Guernsey & Isle of man p/m | 55p |
| Data | £6.50 for every 250MB |
| Text Messages p/msg | 35p |
| MMS Messages p/msg | 55p |
| Calls to Voicemail p/m | 55p |
| 0800 and 0808 Calls p/m | £0.00 |
| Customer Service Calls p/m | £0.00 |
| 0500 Number Calls p/m | 55p |
| 084, 087, 09 and 118 Access Charge p/m | 55p |
| 070 non-mobile Maximum Charge p/m | 55p |
| Calls to certain MVNO's p/m | 55p |
About Pro-Rata Billing
New Connections
Within around six days of connection, you will receive your first bill from EE. This will be for one full month’s line rental to cover the monthly recurring charges in advance. The new package is effective immediately and in the majority of cases, your billing date will be the day after connection to prevent any Pro-rata implications to their inclusive allowances.
Example scenario: - You have purchased on 1st of month.
- Billing date usually 2nd of month- you would be charged one month in advance.
- Full allowance available immediately.
Additional Lines
If you are adding another line onto your existing account part way through your billing period you will see part charges on their next bill – A part charge for line rental for the additional line from the date of connection, up to their existing bill date plus one month in advance. It’s the same for your inclusive allowances too, you will only receive a partial allowance to use from date of connection until your existing billing date.
Example scenario: - You have purchased on 15th of month.
- Your existing billing date is 1st of month (set by date of connection of first EE line).
- On next billing date you will be charged for a full month of line rental for each line plus 16 days worth of line rental of new connection to align billing.
- 16 days worth of allowance available until next billing date
EE – EE Upgrades
If a you have changed price plan it is effective immediately, therefore this will create part charges on your next bill, which will appear as: - A Pro-rata refund of the old plan (as it was paid one month in advance)
- A Pro-rata charge for the new plan (to cover the date the charge became effective, until the existing bill date)
- A charge for the new price plan, equivalent to one month in advance.
- It's the same for allowances too. You will get a partial allowance refund for your old price plan and a partial allowance for your new plan to cover them until their bill date.
Example scenario: - A Pro-rata charge for the new plan (to cover the date the charge became effective, until the existing bill date)
- A charge for the new price plan, equivalent to one month in advance.
- It's the same for allowances too. You will get a partial allowance refund for your old price plan and a partial allowance for your new plan to cover them until their bill date.
- Your existing billing date is 1st of month (set by date of connection of original EE line).
- You have upgraded on 15th of month.
- On next billing date you will be charged for a full month of line rental in advance in addition to 16 days worth of line rental of the new upgraded Plan to align billing. You will also receive a refund of 16 days worth of line rental for your old plan which was paid in advance.
- 16 days worth of allowance available until next billing date
Migrations to EE
When you migrate to EE from your Orange/ T-Mobile account will be closed. Your final Orange/T-Mobile bill will act as your first EE bill and will detail a Pro-rata refund of your old plan (because it was paid one month in advance) and a charge for your new plan equivalent to one month in advance.
A new Account Number, bill date and Direct Debit date will be set up for your EE account. The new billing date will, in most cases, be the day after connection to prevent any Pro-rata implications to your new inclusive allowances.
Example scenario: A new Account Number, bill date and Direct Debit date will be set up for your EE account. The new billing date will, in most cases, be the day after connection to prevent any Pro-rata implications to your new inclusive allowances.
- Your Orange billing date is 1st of month.
- You are migrating to EE on 15th of month.
- Billing date becomes 16th of month for future EE bills.
- Your final Orange bill charges one month of new EE plan in advance minus 15 days of Orange line rental.
- Full allowance available immediately.
Effective Line Rental
The effective monthly cost is the total amount you would have paid by the end of your contract after taking into account:
For example, if the actual line rental is £32/month for 24 months, and you have selected a deal which offers total cashback of £96 over 24 months (i.e £4/month), then your effective monthly line rental for the 24 month period will come down to £28/month (£32 - £4 = £28) Please note the effective cost is not what is debited from your account. |
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New Contract-
Upgrade Your Contract
| Plan Length | Minutes | Texts | Data | Extras What you'll get Learn More | Phone Cost | Free Gift | Effective Line Rental | Monthly Cost |
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| 24 months | Unlimited Minutes | Unlimited Texts | 20 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £24.58 | £31
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| 24 months | Unlimited Minutes | Unlimited Texts | 1 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | - | - | £19
| |
| 24 months | Unlimited Minutes | Unlimited Texts | 2 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £19.00 | £20
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| 24 months | Unlimited Minutes | Unlimited Texts | 4 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £20.75 | £23
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| 24 months | Unlimited Minutes | Unlimited Texts | 4 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £22.75 | £26
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| 24 months | Unlimited Minutes | Unlimited Texts | 16 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £22.08 | £28
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| 24 months | Unlimited Minutes | Unlimited Texts | 30 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £26.00 | £33
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Now Add Additional Flexible Booster (Optional)
You can add additional Flexible boosters to your price plan at any time for just £5.10 each by texting the individual shortcode to 879. Each Flexible Booster last 30days. It will automatically continue for the following month unless you choose to swap it for another or remove it through My T-Mobile. Flexible Boosters can be added at any time and start immediately.
Please read and accept Terms and Conditions
| Plan Length | Minutes | Texts | Data | Extras What you'll get Learn More | Phone Cost | Free Gift | Effective Line Rental | Monthly Cost |
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| 24 months | Unlimited Minutes | Unlimited Texts | 20 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £24.58 | £31
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| 24 months | Unlimited Minutes | Unlimited Texts | 1 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | - | - | £19
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| 24 months | Unlimited Minutes | Unlimited Texts | 2 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £19.00 | £20
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| 24 months | Unlimited Minutes | Unlimited Texts | 4 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £20.75 | £23
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| 24 months | Unlimited Minutes | Unlimited Texts | 4 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £22.75 | £26
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| 24 months | Unlimited Minutes | Unlimited Texts | 16 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £22.08 | £28
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| 24 months | Unlimited Minutes | Unlimited Texts | 30 GB Data | Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps. Included EU Countries: When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge Note:
+ 3 months Free BT Sport
FAQ's: 1) How long do they get BT Sport app for? BT Sport will be free for 3 months to new and existing EE customers. 2) I want to join EE and sign up to BT Sport, what do I do? Customers joining EE can sign up by texting ‘SPORT’ to 150 3) Who is eligible for this? All our current customers Pay Monthly, SIM Only or tablet plans. 4) Are there any restrictions? Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID. 5) Can I watch BT Sport App when I’m abroad? Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries. 6) Is your BT Sport offer a cut down service? No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe. 7) Can I use my Chromecast or Apple TV to watch live games on my TV? Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. 8) Which devices can be used to watch BT Sport with EE? Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets 9) What content will be available? BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more. 10) Is BT Sport zero rated for EE customers? BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries. + 6 months Free MTV Play
MTV PLAY We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it. Redeem via: Text ‘MTV’ to 150 Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside FIRST 6 MONTHS ON US To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up. AFTER THAT, IT’S FLEXIBLE MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible. AND THE DATA’S ON US As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again. MTV PLAY FAQS How do I get six months' free MTV Play? To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My Offers' section (this will only show if you are eligible for the offer). What if I have an existing MTV Play subscription? If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app. When will I start being chraged for MTV Play? You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out. Who can get MTV Play? You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer. What if I want to cancel my MTV Play subscription with EE? You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal. Will the data I use still be free if I travel abroad? The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan Will the data come out of my allowance? Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance. Once the six-month offer period is over, how will I know when I begin paying for the subscription? We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day that you move to the paid subscription we'll text you to let you know. Can I redeem the offer more than once? No, this offer is redeemable once per line. What happens if I cancel by sending STOP MTV to 150 during the offer period? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What happens if I cancel by sending STOP MTV to 150 after the offer period has ended? Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill. What will it look like on my bill and in the My EE app? Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section. What information will I need to give to MTV? MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone number in order to set up a new account. What happens if I change plan during the offer period? The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan). What happens if I change plan while I'm paying for MTV Play through my EE bill? Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan). What happens if I leave EE and I've added MTV Play to my account? Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month. What happens if I change phone number during the trial or paid period? The subscription will continue unaffected: the offer will move to your new number automatically. How do I know how much data I've saved during the six-month offer period? This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150. + 6 months Free Apple Music
You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK). ZERO RATED DATA/FREE STREAMING What is zero rated data? All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music. Can I use my zero rated data abroad? No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance. Who is this offer available to? It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer). Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers? Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers. I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one? No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE. I’m an existing EE Customer, how do I sign up to Apple Music? Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE. I want to join EE and sign up to Apple Music, what do I need to do? Customers joining EE can sign up by texting ‘MUSIC’ to 150. I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over? Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. What happens at the end of the six months’ streaming for Apple Music offer? At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance. + Six months free BritBox
The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it. Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.
How do I get the 6 months free? Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer. Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms | Free | £26.00 | £33
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Now Add Additional Flexible Booster (Optional)
You can add additional Flexible boosters to your price plan at any time for just £5.10 each by texting the individual shortcode to 879. Each Flexible Booster last 30days. It will automatically continue for the following month unless you choose to swap it for another or remove it through My T-Mobile. Flexible Boosters can be added at any time and start immediately.
Please read and accept Terms and Conditions
Other Deals |
Pay Monthly
Huawei P30 Lite (128GB)
Free
£23Per Month
24 months contract Effective Line Rental £20.75/month | Buy Now |
Pay Monthly
Huawei P30 Lite (128GB)
Free
£31Per Month
24 months contract Effective Line Rental £24.58/month | Buy Now |
Pay Monthly
Huawei P30 Lite (128GB)
Free
+Unlimited Minutes
+Unlimited Texts
+1GB Data
£19Per Month
24 months contract | Buy Now |
Pay Monthly
Huawei P30 Lite (128GB)
Free
£20Per Month
24 months contract Effective Line Rental £19.00/month | Buy Now |
Pay Monthly
Huawei P30 Lite (128GB)
Free
£26Per Month
24 months contract Effective Line Rental £22.75/month | Buy Now |
Pay Monthly
Huawei P30 Lite (128GB)
Free
£28Per Month
24 months contract Effective Line Rental £22.08/month | Buy Now |
Pay Monthly
Huawei P30 Lite (128GB)
Free
£33Per Month
24 months contract Effective Line Rental £26.00/month | Buy Now |
Now Add Additional Flexible Booster (Optional)
You can add additional Flexible boosters to your price plan at any time for just £5.10 each by texting the individual shortcode to 879. Each Flexible Booster last 30days. It will automatically continue for the following month unless you choose to swap it for another or remove it through My T-Mobile. Flexible Boosters can be added at any time and start immediately.
Please read and accept Terms and Conditions
Monthly Cost
This is the monthly cost of the handset that will be taken from your account by direct debit every month.
Effective Line Rental
The effective monthly cost is the total amount you would have paid by the end of your contract after taking into account:
For example, if the actual line rental is £32/month for 24 months, and you have selected a deal which offers total cashback of £96 over 24 months (i.e £4/month), then your effective monthly line rental for the 24 month period will come down to £28/month (£32 - £4 = £28) Please note the effective cost is not what is debited from your account. |
EE Extra plans – Roaming Geographic Coverage
Inclusive calls and texts in 39 countries within Europe (plus overseas dependencies and territories).
Included Countries:
- Europe (Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland. Vatican city)
Note:
Includes overseas dependencies: Azores, French Guiana, Guadeloupe, Martinique, Reunion Islands, Saint Martin and Saint Barthelemy
Includes overseas dependencies: Azores, French Guiana, Guadeloupe, Martinique, Reunion Islands, Saint Martin and Saint Barthelemy
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
| From/To | Calls | Texts |
| Any included country to the UK (e.g. France to UK) | Included | Included |
| Any included country to included country (e.g. France to France or France to Spain) | Included | Included |
| Any included country to all other countries (e.g. Spain to New Zealand) | NOT INCLUDED | NOT INCLUDED |
| From UK to any other country (IDD) | NOT INCLUDED | NOT INCLUDED |
Note
- Calls received when you're in an include European country are included in your plan at no extra charge
- Calls and texts to both Landlines and Mobiles included
- Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
EE Extras - all for you, just for being on EE
BT SPORT
We'll give you the first three months free access to the BT Sport app with casting free. After that it's just £10 a month for mobile, connected tablet, access only (or £15 per month to watch on multiple devices and on the large screen), where you'll find all the best live sporting events, such as Premier League, Champions League, Europa League and FA Cup matches. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. But it's not all about football, there also BT Sport Fight Night Live boxing, MotoGP race days, cricket, American sports and lots more.
FREE APPLE MUSIC
Six free months of Apple Music with access to millions of songs, playlists and recommendations plus the data to stream it, on us.
WI-FI CALLING
We'll keep you connected in even more places. Wherever there's WiFi, you can call and text on EE.
FREE EU ROAMING
Use your minutes, texts and up to 50GB data across the EU at no extra cost.
6 MONTHS FREE MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere.
The handset provided is supplied by ourselves and not the network.
The Chitter Chatter source stock from a variety of distribution partners. We seek to gain the best value for our customers by sourcing stock from all over Europe. In some situations stock may have been sourced from Europe and adapted for use in the UK.
*The monthly price plan charge will be increased by RPI annually in March. The price increase will be based on your monthly price plan charge excluding any discounts. Other prices, such as call charges and Roaming costs, may also go up during your plan. Your first annual RPI increase will take place in March 2020.
The Chitter Chatter source stock from a variety of distribution partners. We seek to gain the best value for our customers by sourcing stock from all over Europe. In some situations stock may have been sourced from Europe and adapted for use in the UK.
*The monthly price plan charge will be increased by RPI annually in March. The price increase will be based on your monthly price plan charge excluding any discounts. Other prices, such as call charges and Roaming costs, may also go up during your plan. Your first annual RPI increase will take place in March 2020.
*The monthly price shown will increase from March every year by the Retail Price Index rate of inflation published in January that year.
For EE plans, see ee.co.uk/increase for details.
For Vodafone plans, see vodafone.co.uk/RPI for details.
Annual price increase based on the full price of your plan and/or additional commitment service. 24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to credit check. Monthly charges assume online billing. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey Isle of Man treated as EU/EEA Data allowance can be used in UK EU/EEA. 50GB data fair use policy applies outside while Roaming in the EU. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. General: Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 and 118 cost 65p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only. For more details please see terms and conditions.
For EE plans, see ee.co.uk/increase for details.
For Vodafone plans, see vodafone.co.uk/RPI for details.
Annual price increase based on the full price of your plan and/or additional commitment service. 24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to credit check. Monthly charges assume online billing. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey Isle of Man treated as EU/EEA Data allowance can be used in UK EU/EEA. 50GB data fair use policy applies outside while Roaming in the EU. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. General: Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 and 118 cost 65p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only. For more details please see terms and conditions.