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We want you to be happy with your new phone, forever! Chitter Chatter covers your device against any manufacturer faults for the lifetime of your new device whilst you're the owner. That’s longer than any standard manufacturer warranty. Should a product fail due to manufacturing defects in workmanship and/or materials, or a genuine fault, we will repair the item free of charge or replace at our discretion.
The below are NOT covered with the guarantee:
Next day delivery is subject to successful network and / or identity checks and stock availability.
Deliveries to Northern Ireland and the Highlands and Islands of Scotland may take longer than advertised.
We are unable to deliver on Bank Holidays. Orders sent for delivery on a Bank Holiday will be delivered the next working day
Please note, Apple no longer include a UK mains charger plug with new iPhones. Only a charging cable is included.
Pristine Condition Refurbished Phone including a 12 month UK warranty. These phones are like new.
Refurbished to excellent standards and in a pristine condition from our refurbished phone partner. Rigorously tested, fully functional devices which have been data cleaned for complete peace of mind to ensure that the device is like new. Following a full functionality check, which includes; button presses, microphone, speakers and battery checks the devices are re-boxed and loaded with a cable for charging and syncing your device. Plus you save yourself some money compared to buying a new one.
Just like a new phone, if you change your mind you’ll have 14 days to return it. As a responsible retailer, if your phone develops a fault for any reason, simply contact us and we will do our utmost to rectify it as quickly as possible. And your phone includes a full 12 month warranty.
* Fixed Annual Price Change/CPI Price Increase - Each year, your Pay Monthly airtime tariff will be adjusted according to a Fixed Annual Price Change (Three) or Consumer Price Index (Vodafone) rate of inflation. Your bill will be adjusted in April (Three, Vodafone) by 4.5% (Three), or the rate announced in January (Vodafone) that year (plus 3.9% on Vodafone).