Chitterchatter

Opening Hours
  • SALES
  • Monday to Friday: 10:00AM - 6:00PM
  • Saturday, Sunday & Bank Holidays: Closed
  • CUSTOMER SERVICE
  • Monday to Friday: 10:00AM - 6:00PM
  • Saturday, Sunday & Bank Holidays: Closed
Customer Service 0208 185 7579Call us for a deal 0208 712 6808
Cart (0)

Order in the next:

00HOURS 00MINS 26SECS

For FREE delivery on  *

EE as service championsAward-winning Service 
  Mobile Lifetime Guarantee  
Over 2 Million Happy Customers Over 2 Million Happy Customers
  FREE Delivery Order by 8pm  
 
Trustpilot
Samsung Galaxy A71 (128GB) (A715)


Product Video

  • Three
  • EE
Best-selling plan
£25.00**
Per Month
In Stock In Stock
£0 Upfront
  • Unlimited Minutes
  • Unlimited Texts
  • 24 GB Data
  • Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
  • 5G Ready, VeryMe Rewards, 3 mth free trial of Secure Net, Mobile Phone Lifetime Guarantee
  • £24.00 AUTO CASHBACK (provided by Chitter Chatter)
  • CPI changes apply*
  • 24 month contract on Vodafone
  • Effective Line Rental £25.00**/month  
Buy Now
Key Features
  • 6.7" Super AMOLED Plus capacitive touchscreen, 16M colors
  • Corning Gorilla Glass 3
  • Android 10.0 One UI 2
  • Octa-core 2.2 GHz, Adreno 618
  • Qualcomm SDM730 Snapdragon 730
  • microSDXC
  • 128 GB internal memory, 6 GB RAM
  • Quad Camera : 64 MP f/1.8, + 12MP f/2.2, 5 MP f/2.4, + 5 MP Camera f/2.2, LED flash
  • 32 MP Secondary Camera, f/2.2
  • Fast Battery Charging

Specification

Quad Camera : 64 MP f/1.8, + 12MP f/2.2, 5 MP f/2.4, + 5 MP Camera f/2.2, LED flash
Filters
Minutes per month
Text per month
Data per month
Choose network
Free gift
Reset filter

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

About Pro-Rata Billing

New Connections
Within around six days of connection, you will receive your first bill from EE. This will be for one full month’s line rental to cover the monthly recurring charges in advance. The new package is effective immediately and in the majority of cases, your billing date will be the day after connection to prevent any Pro-rata implications to their inclusive allowances.
Example scenario:
  1. You have purchased on 1st of month.
  2. Billing date usually 2nd of month- you would be charged one month in advance.
  3. Full allowance available immediately.
Additional Lines
If you are adding another line onto your existing account part way through your billing period you will see part charges on their next bill – A part charge for line rental for the additional line from the date of connection, up to their existing bill date plus one month in advance. It’s the same for your inclusive allowances too, you will only receive a partial allowance to use from date of connection until your existing billing date.
Example scenario:
  1. You have purchased on 15th of month.
  2. Your existing billing date is 1st of month (set by date of connection of first EE line).
  3. On next billing date you will be charged for a full month of line rental for each line plus 16 days worth of line rental of new connection to align billing.
  4. 16 days worth of allowance available until next billing date
EE – EE Upgrades
If a you have changed price plan it is effective immediately, therefore this will create part charges on your next bill, which will appear as: - A Pro-rata refund of the old plan (as it was paid one month in advance)
- A Pro-rata charge for the new plan (to cover the date the charge became effective, until the existing bill date)
- A charge for the new price plan, equivalent to one month in advance.
- It's the same for allowances too. You will get a partial allowance refund for your old price plan and a partial allowance for your new plan to cover them until their bill date.
Example scenario:
  1. Your existing billing date is 1st of month (set by date of connection of original EE line).
  2. You have upgraded on 15th of month.
  3. On next billing date you will be charged for a full month of line rental in advance in addition to 16 days worth of line rental of the new upgraded Plan to align billing. You will also receive a refund of 16 days worth of line rental for your old plan which was paid in advance.
  4. 16 days worth of allowance available until next billing date
Migrations to EE
When you migrate to EE from your Orange/ T-Mobile account will be closed. Your final Orange/T-Mobile bill will act as your first EE bill and will detail a Pro-rata refund of your old plan (because it was paid one month in advance) and a charge for your new plan equivalent to one month in advance.
A new Account Number, bill date and Direct Debit date will be set up for your EE account. The new billing date will, in most cases, be the day after connection to prevent any Pro-rata implications to your new inclusive allowances.
Example scenario:
  1. Your Orange billing date is 1st of month.
  2. You are migrating to EE on 15th of month.
  3. Billing date becomes 16th of month for future EE bills.
  4. Your final Orange bill charges one month of new EE plan in advance minus 15 days of Orange line rental.
  5. Full allowance available immediately.

Effective Line Rental

The effective monthly cost is the total amount you would have paid by the end of your contract after taking into account:

  • The total line rental cost over the contract period.
  • The upfront cost of a handset, not applicable if it’s free.
  • Any cash back that’s applicable.

For example, if the actual line rental is £32/month for 24 months, and you have selected a deal which offers total cashback of £96 over 24 months (i.e £4/month), then your effective monthly line rental for the 24 month period will come down to £28/month (£32 - £4 = £28)

NOTE: CASHBACK IS PROVIDED BY CHITTER CHATTER.

Please note the effective cost is not what is debited from your account.

Other Deals
Out of Bundle Charges  
What is Pro-Rata Billing  
Pay Monthly
Samsung Galaxy A71 (128GB) (A715)
£0 Upfront
+Unlimited Minutes
+Unlimited Texts
+24GB Data
 
£24 AUTO CASHBACK (provided by Chitter Chatter)
You will automatically receive payment into your bank account registered with us 45 days from the date of connection.
£26Per Month
CPI changes apply*
24 months contract
Effective Line Rental £25.00/month
RED Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Buy Now
Pay Monthly
Samsung Galaxy A71 (128GB) (A715)
£0 Upfront
+Unlimited Minutes
+Unlimited Texts
+24GB Data
 
£30 AUTO CASHBACK (provided by Chitter Chatter)
You will automatically receive payment into your bank account registered with us 45 days from the date of connection.
£26Per Month
CPI changes apply*
24 months contract
Effective Line Rental £24.75/month
RED Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Buy Now
Pay Monthly
Samsung Galaxy A71 (128GB) (A715)
£49.00Upfront Cost
+Unlimited Minutes
+Unlimited Texts
+6GB Data
£21Per Month
CPI changes apply*
24 months contract
RED Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Buy Now
Pay Monthly
Samsung Galaxy A71 (128GB) (A715)
£119.00Upfront Cost
+Unlimited Minutes
+Unlimited Texts
+2GB Data
£19Per Month
CPI changes apply*
24 months contract
RED Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Buy Now
Pay Monthly
Samsung Galaxy A71 (128GB) (A715)
£159.00Upfront Cost
+Unlimited Minutes
+Unlimited Texts
+2GB Data
£17Per Month
CPI changes apply*
24 months contract
RED Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Mobile Lifetime Guarantee. Chitter Chatter will guarantee your phone for the lifetime of the device against any manufacturer faults.
+ 48 Roam-free destinations + Speed: Fastest available + 5G Ready + VeryMe Rewards + 3 mth free trial of Secure Net + Mobile Phone Lifetime Guarantee
Buy Now

Monthly Cost

This is the monthly cost of the handset that will be taken from your account by direct debit every month.

Effective Line Rental

The effective monthly cost is the total amount you would have paid by the end of your contract after taking into account:

  • The total line rental cost over the contract period.
  • The upfront cost of a handset, not applicable if it’s free.
  • Any cash back that’s applicable.

For example, if the actual line rental is £32/month for 24 months, and you have selected a deal which offers total cashback of £96 over 24 months (i.e £4/month), then your effective monthly line rental for the 24 month period will come down to £28/month (£32 - £4 = £28)

NOTE: CASHBACK IS PROVIDED BY CHITTER CHATTER.

Please note the effective cost is not what is debited from your account.

EE Extra plans – Roaming Geographic Coverage

Inclusive calls and texts in 39 countries within Europe (plus overseas dependencies and territories).

Included Countries:

  • Europe (Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland. Vatican city) 
Note:
Includes overseas dependencies: Azores, French Guiana, Guadeloupe, Martinique, Reunion Islands, Saint Martin and Saint Barthelemy

When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge

From/To Calls Texts
Any included country to the UK
(e.g. France to UK)		 Included Included
Any included country to included country
(e.g. France to France or France to Spain)		 Included Included
Any included country to all other countries
(e.g. Spain to New Zealand)		 NOT INCLUDED NOT INCLUDED
From UK to any other country (IDD) NOT INCLUDED NOT INCLUDED
Note
  • Calls received when you're in an include European country are included in your plan at no extra charge
  • Calls and texts to both Landlines and Mobiles included
  • Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included

All for you, just for being on EE

BT SPORT

We'll give you the first three months free access to the BT Sport app with casting free. After that it's just £10 a month for mobile, connected tablet, access only (or £15 per month to watch on multiple devices and on the large screen), where you'll find all the best live sporting events, such as Premier League, Champions League, Europa League and FA Cup matches. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen. But it's not all about football, there also BT Sport Fight Night Live boxing, MotoGP race days, cricket, American sports and lots more.

FREE APPLE MUSIC

Six free months of Apple Music with access to millions of songs, playlists and recommendations plus the data to stream it, on us.

WI-FI CALLING

We'll keep you connected in even more places. Wherever there's WiFi, you can call and text on EE.

FREE EU ROAMING

Use your minutes, texts and up to 50GB data across the EU at no extra cost.

The handset provided is supplied by ourselves and not the network.
The Chitter Chatter source stock from a variety of distribution partners. We seek to gain the best value for our customers by sourcing stock from all over Europe. In some situations stock may have been sourced from Europe and adapted for use in the UK.

*EE. The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details..

Annual price increase based on the full price of your plan and/or additional commitment service. 24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to credit check. Monthly charges assume online billing. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey Isle of Man treated as EU/EEA Data allowance can be used in UK EU/EEA. 50GB data fair use policy applies outside while Roaming in the EU. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. General: Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 and 118 cost 65p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only. For more details please see terms and conditions. 

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.

Out of Bundle

     
    Service TypeEssential PlansSmart Plan (4G & 5G)Cost of Calls or Services Made Outside of Allowances (incl.VAT)5
    Calls to UK mobile numbersYesYes65p per minute2
    Calls to certain MVNO numbers3NoNo65p per minute2
    Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey and Isle of Man)YesYes65p per minute2
    Calls to Freephone (080) & (116)4,5NoNoFree
    Calls to 08 & 09 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to 084 and 087 numbers10,11NoNoAccess Charge of 65p per minute plus a Service Charge
    Calls to numbers starting in 0500NoNo20p per minute2
    Calls to retrieve voicemailYesYes65p per minute2
    Text messages to UK mobile numbers5YesYes16p per message
    Text messages to certain MVNO numbers3,5NoNo16p per message
    Picture messagesNoNo65p per MMS
    BT Sport app13NoYes£10 per month
    Calls to Customer Services (During Normal working hours)YesYesFree
    Calls to Customer Services (During Extended Working Hours)6YesYes50p per call2
    Calls divert7YesYesStandard Call Rates Apply
    Calls & texts to UK mobiles and landlines when roaming in one of countries listed below1,8YesYes65p per minute2 
    16p per SMS
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
    Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1,8YesYesStandard Call Rates Apply
    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana,Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania,Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy,Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City
     
    1. Inclusive calls and texts in certain destinations as listed in the table above.
    2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.
    3. Calls & text messages to certain MVNO ranges and call forwarding services are not included in your allowance. A pre call announcement may be heard prior to call connection. See 'points to note' for more information.
    4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of EE website, ee.co.uk.
    5. Applies to messages sent from your phone or via the EE website, ee.co.uk.
    6. Call charges vary depending on the time of your call as well as other optional selections that you may choose. You will be notified of call costs and have the option to end the call at that point without incurring any charge. Please see our ‘Non-standard Service’ brochure for further details and definitions of our ‘normal working hours’ and ‘extended working hours’.
    7. Call divert is included in your allowance where the diverted to a number which would have ordinarily been included in your allowance. Standard call rates apply to outside of allowance calls.
    8. Fair usage applies abroad. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    9. Customers on price plans with an allowance greater than 50GB, can now use up to 50GB whilst roaming in the EU. Customers on price plans which provides less than 50GB, will be entitled to use their standard monthly allowance whilst roaming in the EU. See plan terms above. VoIP and using your phone as a modem or ‘tethering’ use will be deducted from your inclusive data allowance.
    10. 5G coverage is limited and rolling out to parts of the UK during 2019. You need a compatible device, plan and coverage to get 5G
    11. An access charge: This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract.
    12. A service charge: This is the rest of the call charge. The organisation you are calling decides this, and will tell you how much it is.
    13. For service charge costs for number beginning with 07, visit ee.co.uk.
    14. £10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen. If you have BT Sport as your Smart Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m55p
    Data£6.50 for every 250MB
    Text Messages p/msg35p
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m£0.00
    0500 Number Calls p/m55p
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m55p
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.
     
    Service TypeEssential Plans
    Calls to UK Mobiles p/m55p
    Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)55p
    Calls to Jersey, Guernsey & Isle of man p/m46p
    DataBundles from £2.50
    Text Messages p/msgN/A
    MMS Messages p/msg55p
    Calls to Voicemail p/m55p
    0800 and 0808 Calls p/m£0.00
    Customer Service Calls p/m35p
    0500 Number Calls p/m£0.00
    084, 087, 09 and 118 Access Charge p/m55p
    070 non-mobile Maximum Charge p/m£1.22 per call plus 85.5p per minute
    Calls to certain MVNO's p/m55p
     
    1. Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
    2. Additional charges will apply to calls made while roaming outside of the EU/EAA.