Compare SIM Only Deals | Chitter Chatter

12 months

minutes

Unlimited

any network
texts

Unlimited
data

Unlimited

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Includes Swappable Benefits*

With EE's new Smart plans, you can pick your Swappable Benefits at the beginning of your plan, and then switch them according to your need. If there’s a big live sport event coming up, you might want the BT Sport app, or if you’re off on holiday you might switch to a Roam Further Pass – it’s completely up to you.

Swappable Benefits details:

BT Sport Ultimate

Never miss a big game, race or fight. Get stuck in range of sports, all in 4K, with most of the Premier League, home Europa League and home UEFA Champions League games also shown in HDR.

BritBox
Stream the biggest box of British boxsets on your phone, and with the right tech, on your TV too.

Amazon Prime Video
Whether you’re lounging on the sofa or on the train home from work, Amazon Prime Video opens up a world of entertainment on your phone. So settle in and enjoy a marathon box-set session or a favourite film. Choose it as one of your Swappable Benefits or add it to your plan for just £5.99 a month.

Video Data Pass
A Video Data Pass covers any data you use watching must-see shows and your favourite films and videos on Netflix, YouTube, BBC iPlayer, BT Sport and Amazon Prime Video. Choose it as one of your Swappable Benefits or add it to your plan for just £8.99 a month.

Go Further Roaming Pass
Travelling further afield? The Roam Further Pass lets you use your data allowance in the USA, Canada, Mexico, Australia and New Zealand. Choose it as one of your Swappable Benefits or add it to your plan for just £10 a month.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms

*1 Swappable Benefit included with this plan

£38 Per Month

12 months

minutes

Unlimited

any network
texts

Unlimited
data

20 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£22 Per Month

12 months

minutes

Unlimited

any network
texts

Unlimited
data

200 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Includes Swappable Benefits*

With EE's new Smart plans, you can pick your Swappable Benefits at the beginning of your plan, and then switch them according to your need. If there’s a big live sport event coming up, you might want the BT Sport app, or if you’re off on holiday you might switch to a Roam Further Pass – it’s completely up to you.

Swappable Benefits details:

BT Sport Ultimate

Never miss a big game, race or fight. Get stuck in range of sports, all in 4K, with most of the Premier League, home Europa League and home UEFA Champions League games also shown in HDR.

BritBox
Stream the biggest box of British boxsets on your phone, and with the right tech, on your TV too.

Amazon Prime Video
Whether you’re lounging on the sofa or on the train home from work, Amazon Prime Video opens up a world of entertainment on your phone. So settle in and enjoy a marathon box-set session or a favourite film. Choose it as one of your Swappable Benefits or add it to your plan for just £5.99 a month.

Video Data Pass
A Video Data Pass covers any data you use watching must-see shows and your favourite films and videos on Netflix, YouTube, BBC iPlayer, BT Sport and Amazon Prime Video. Choose it as one of your Swappable Benefits or add it to your plan for just £8.99 a month.

Go Further Roaming Pass
Travelling further afield? The Roam Further Pass lets you use your data allowance in the USA, Canada, Mexico, Australia and New Zealand. Choose it as one of your Swappable Benefits or add it to your plan for just £10 a month.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms

*1 Swappable Benefit included with this plan

£34 Per Month

12 months

minutes

Unlimited

any network
texts

Unlimited
data

100 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Includes Swappable Benefits*

With EE's new Smart plans, you can pick your Swappable Benefits at the beginning of your plan, and then switch them according to your need. If there’s a big live sport event coming up, you might want the BT Sport app, or if you’re off on holiday you might switch to a Roam Further Pass – it’s completely up to you.

Swappable Benefits details:

BT Sport Ultimate

Never miss a big game, race or fight. Get stuck in range of sports, all in 4K, with most of the Premier League, home Europa League and home UEFA Champions League games also shown in HDR.

BritBox
Stream the biggest box of British boxsets on your phone, and with the right tech, on your TV too.

Amazon Prime Video
Whether you’re lounging on the sofa or on the train home from work, Amazon Prime Video opens up a world of entertainment on your phone. So settle in and enjoy a marathon box-set session or a favourite film. Choose it as one of your Swappable Benefits or add it to your plan for just £5.99 a month.

Video Data Pass
A Video Data Pass covers any data you use watching must-see shows and your favourite films and videos on Netflix, YouTube, BBC iPlayer, BT Sport and Amazon Prime Video. Choose it as one of your Swappable Benefits or add it to your plan for just £8.99 a month.

Go Further Roaming Pass
Travelling further afield? The Roam Further Pass lets you use your data allowance in the USA, Canada, Mexico, Australia and New Zealand. Choose it as one of your Swappable Benefits or add it to your plan for just £10 a month.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms

*1 Swappable Benefit included with this plan

£30 Per Month

12 months

minutes

Unlimited

any network
texts

Unlimited
data

60 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Includes Swappable Benefits*

With EE's new Smart plans, you can pick your Swappable Benefits at the beginning of your plan, and then switch them according to your need. If there’s a big live sport event coming up, you might want the BT Sport app, or if you’re off on holiday you might switch to a Roam Further Pass – it’s completely up to you.

Swappable Benefits details:

BT Sport Ultimate

Never miss a big game, race or fight. Get stuck in range of sports, all in 4K, with most of the Premier League, home Europa League and home UEFA Champions League games also shown in HDR.

BritBox
Stream the biggest box of British boxsets on your phone, and with the right tech, on your TV too.

Amazon Prime Video
Whether you’re lounging on the sofa or on the train home from work, Amazon Prime Video opens up a world of entertainment on your phone. So settle in and enjoy a marathon box-set session or a favourite film. Choose it as one of your Swappable Benefits or add it to your plan for just £5.99 a month.

Video Data Pass
A Video Data Pass covers any data you use watching must-see shows and your favourite films and videos on Netflix, YouTube, BBC iPlayer, BT Sport and Amazon Prime Video. Choose it as one of your Swappable Benefits or add it to your plan for just £8.99 a month.

Go Further Roaming Pass
Travelling further afield? The Roam Further Pass lets you use your data allowance in the USA, Canada, Mexico, Australia and New Zealand. Choose it as one of your Swappable Benefits or add it to your plan for just £10 a month.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms

*1 Swappable Benefit included with this plan

£27 Per Month

12 months

minutes

Unlimited

any network
texts

Unlimited
data

3 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£19 Per Month

12 months

minutes

Unlimited

any network
texts

Unlimited
data

1 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£16 Per Month

12 months

minutes

Unlimited

any network
texts

Unlimited
data

250 MB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£13 Per Month

12 months

RED ENTERTAINMENT

minutes

Unlimited

any network
texts

-
data

-

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
100 UK to EU minutes

100 UK to EU minutes
Stay connected to the people you care about with 100 UK to EU minutes – included in our entertainment plans.
48 Roam-free destinations

Take your home plan abroad with Vodafone Global Roaming

Hitting the road? Good news - you won't be charged to use your UK allowance in our 48 Roam-free destinations.

Travelling outside of Europe? It's just £6 a day to use your UK allowance in our Roam-further destinations - and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
Your choice of entertainment

Your choice of entertainment

Enjoy great TV, music or sport, included in your plan at no extra cost. We'll send you details on how to choose your entertainment pack once you've received your order.

If your plan includes Entertainment
You have a choice of:

Sky Sports Mobile
Including:
• Sky Sports Premier League
• Sky Sports Arena
• Sky Sports News
• Sky News

Add Sky Sports Football, F1, Golf and Cricket channels for an extra £4.99 a month.

Enjoy all this heart-pumping sports action on your mobile or tablet. It’s not available on other devices – so you can’t cast it to your TV or stream using media players.

Prime Video
Dive into thousands of popular TV shows and movies, including award-winning Amazon Originals such as The Grand Tour and Tom Clancy’s Jack Ryan, and Prime Exclusives like the much-anticipated Star Trek: Picard.

Watch anytime, anywhere across a variety of devices in your living room or on-the-go.

Get exclusive X-Ray Functionality, for instant access to any available IMDb info on what you’re watching, while you’re watching it.

Spotify Premium
Listen to unlimited music and podcasts on mobile, tablet and laptop, with better sound quality and no ads. Plus, save your favourites to listen to offline.

NOW TV Entertainment Pass
Stream 250 box sets and 11 pay TV channels that you won’t find on Freeview, including:

• Sky One
• Sky Witness
• Sky Atlantic
• GOLD
• Comedy Central
• Sky Arts
• SYFY
• FOX
• MTV
• Nat Geo Wild
• Discovery Channel

Watch live, catch up on missed episodes or binge a box set on demand – all on your iPhone, selected Android devices, tablets and more.

Once you’ve chosen an entertainment pack, you won’t be able to swap it – so choose wisely!
Speed: Fastest available

Speed: Fastest available

£27 Per Month

12 months

RED

minutes

Unlimited

any network
texts

Unlimited
data

20 GB

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
48 Roam-free destinations

Take your home plan abroad with Vodafone Global Roaming

Hitting the road? Good news - you won't be charged to use your UK allowance in our 48 Roam-free destinations.

Travelling outside of Europe? It's just £6 a day to use your UK allowance in our Roam-further destinations - and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
Speed: Fastest available

Speed: Fastest available

£21 Per Month

12 months

RED

minutes

Unlimited

any network
texts

Unlimited
data

5 GB

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
48 Roam-free destinations

Take your home plan abroad with Vodafone Global Roaming

Hitting the road? Good news - you won't be charged to use your UK allowance in our 48 Roam-free destinations.

Travelling outside of Europe? It's just £6 a day to use your UK allowance in our Roam-further destinations - and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
Speed: Fastest available

Speed: Fastest available

£16 Per Month

12 months

UNLIMITED LITE

minutes

Unlimited

any network
texts

Unlimited
data

Unlimited

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
48 Roam-free destinations

Take your home plan abroad with Vodafone Global Roaming

Hitting the road? Good news - you won't be charged to use your UK allowance in our 48 Roam-free destinations.

Travelling outside of Europe? It's just £6 a day to use your UK allowance in our Roam-further destinations - and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
2MB Maximum download speed

2MB Maximum download speed

£24 Per Month

12 months

UNLIMITED

minutes

Unlimited

any network
texts

Unlimited
data

Unlimited

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
48 Roam-free destinations

Take your home plan abroad with Vodafone Global Roaming

Hitting the road? Good news - you won't be charged to use your UK allowance in our 48 Roam-free destinations.

Travelling outside of Europe? It's just £6 a day to use your UK allowance in our Roam-further destinations - and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
10MB Maximum download speed

10MB Maximum download speed

£28 Per Month

12 months

UNLIMITED MAX

minutes

Unlimited

any network
texts

Unlimited
data

Unlimited

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
77 Roam-free destinations

Take your plan abroad with Vodafone Global Roaming Plus
Hitting the road? Good news - you won’t be charged to use your UK allowance in our 48 Roam-free destinations - plus you can use your UK allowance at no extra charge in an additional 29 destinations

Going further afield? It's just £6 a day to use your UK allowance in our Roam-further destinations – and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
Speed: Fastest available

Speed: Fastest available

£33 Per Month

UNLIMITED MAX ENTERTAINMENT

12 months

minutes

Unlimited

any network
texts

Unlimited
data

Unlimited

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
100 UK to EU minutes

100 UK to EU minutes
Stay connected to the people you care about with 100 UK to EU minutes – included in our entertainment plans.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
Your choice of entertainment

Your choice of entertainment

Enjoy great TV, music or sport, included in your plan at no extra cost. We'll send you details on how to choose your entertainment pack once you've received your order.

If your plan includes Entertainment
You have a choice of:

Sky Sports Mobile
Including:
• Sky Sports Premier League
• Sky Sports Arena
• Sky Sports News
• Sky News

Add Sky Sports Football, F1, Golf and Cricket channels for an extra £4.99 a month.

Enjoy all this heart-pumping sports action on your mobile or tablet. It’s not available on other devices – so you can’t cast it to your TV or stream using media players.

Prime Video
Dive into thousands of popular TV shows and movies, including award-winning Amazon Originals such as The Grand Tour and Tom Clancy’s Jack Ryan, and Prime Exclusives like the much-anticipated Star Trek: Picard.

Watch anytime, anywhere across a variety of devices in your living room or on-the-go.

Get exclusive X-Ray Functionality, for instant access to any available IMDb info on what you’re watching, while you’re watching it.

Spotify Premium
Listen to unlimited music and podcasts on mobile, tablet and laptop, with better sound quality and no ads. Plus, save your favourites to listen to offline.

NOW TV Entertainment Pass
Stream 250 box sets and 11 pay TV channels that you won’t find on Freeview, including:

• Sky One
• Sky Witness
• Sky Atlantic
• GOLD
• Comedy Central
• Sky Arts
• SYFY
• FOX
• MTV
• Nat Geo Wild
• Discovery Channel

Watch live, catch up on missed episodes or binge a box set on demand – all on your iPhone, selected Android devices, tablets and more.

Once you’ve chosen an entertainment pack, you won’t be able to swap it – so choose wisely!
77 Roam-free destinations

Take your plan abroad with Vodafone Global Roaming Plus
Hitting the road? Good news - you won’t be charged to use your UK allowance in our 48 Roam-free destinations - plus you can use your UK allowance at no extra charge in an additional 29 destinations

Going further afield? It's just £6 a day to use your UK allowance in our Roam-further destinations – and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
Speed: Fastest available

Speed: Fastest available

£40 Per Month

12 months

UNLIMITED ENTERTAINMENT

minutes

Unlimited

any network
texts

Unlimited
data

Unlimited

THIS PLANIncludes

VeryMe Rewards

VeryMe Rewards

Our new rewards programme puts you at the very heart of it, with weekly discounts and giveaways based on what you love. The more you use VeryMe Rewards, the more it becomes very you – and all Vodafone Pay monthly customers can benefit.
100 UK to EU minutes

100 UK to EU minutes
Stay connected to the people you care about with 100 UK to EU minutes – included in our entertainment plans.
48 Roam-free destinations

Take your home plan abroad with Vodafone Global Roaming

Hitting the road? Good news - you won't be charged to use your UK allowance in our 48 Roam-free destinations.

Travelling outside of Europe? It's just £6 a day to use your UK allowance in our Roam-further destinations - and you'll only be charged on the days you use your phone. Check our standard roaming rates for more information.

Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations.
3 mth free trial of Secure Net

Stay safe online with Secure Net

All our plans come with a 3-month free trial of Secure Net, to protect you from harmful viruses and websites while you’re connected to our mobile network – plus a filter for children’s devices, so the whole family can be kept safe. After your free trial it costs £1 a month unless you cancel – less than 4p a day – for each device it’s applied to.
Your choice of entertainment

Your choice of entertainment

Enjoy great TV, music or sport, included in your plan at no extra cost. We'll send you details on how to choose your entertainment pack once you've received your order.

If your plan includes Entertainment
You have a choice of:

Sky Sports Mobile
Including:
• Sky Sports Premier League
• Sky Sports Arena
• Sky Sports News
• Sky News

Add Sky Sports Football, F1, Golf and Cricket channels for an extra £4.99 a month.

Enjoy all this heart-pumping sports action on your mobile or tablet. It’s not available on other devices – so you can’t cast it to your TV or stream using media players.

Prime Video
Dive into thousands of popular TV shows and movies, including award-winning Amazon Originals such as The Grand Tour and Tom Clancy’s Jack Ryan, and Prime Exclusives like the much-anticipated Star Trek: Picard.

Watch anytime, anywhere across a variety of devices in your living room or on-the-go.

Get exclusive X-Ray Functionality, for instant access to any available IMDb info on what you’re watching, while you’re watching it.

Spotify Premium
Listen to unlimited music and podcasts on mobile, tablet and laptop, with better sound quality and no ads. Plus, save your favourites to listen to offline.

NOW TV Entertainment Pass
Stream 250 box sets and 11 pay TV channels that you won’t find on Freeview, including:

• Sky One
• Sky Witness
• Sky Atlantic
• GOLD
• Comedy Central
• Sky Arts
• SYFY
• FOX
• MTV
• Nat Geo Wild
• Discovery Channel

Watch live, catch up on missed episodes or binge a box set on demand – all on your iPhone, selected Android devices, tablets and more.

Once you’ve chosen an entertainment pack, you won’t be able to swap it – so choose wisely!
10MB Maximum download speed

10MB Maximum download speed

£35 Per Month

ENDS AUGUST 18TH

24 months

minutes

Unlimited

any network
texts

Unlimited
data

80 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£20 Per Month

ENDS AUGUST 18TH

24 months

minutes

Unlimited

any network
texts

Unlimited
data

100 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£23 Per Month

24 months

minutes

Unlimited

any network
texts

Unlimited
data

40 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£21 Per Month

24 months

minutes

Unlimited

any network
texts

Unlimited
data

1 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£12 Per Month

24 months

minutes

Unlimited

any network
texts

Unlimited
data

3 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£15 Per Month

24 months

minutes

Unlimited

any network
texts

Unlimited
data

20 GB

THIS PLANIncludes

6 months free Apple Music

You now get six free months of Apple Music, whether you’re joining us for the first time or you’ve been with us for years. Plus, whatever you stream - the data’s on us (in the UK).

ZERO RATED DATA/FREE STREAMING
What is zero rated data?
All our eligible PAYM customers will be able to listen to their favourite songs on Apple Music free for six months, without using any of their plan data. And there’s no cap, they can use as much data as they’d like. This means, customers can listen to music on the move, without having to worry about running out of data! You must have an active data allowance in order to qualify for zero rated data on Apple Music.

Can I use my zero rated data abroad?
No. If you are outside of the UK, any streaming or downloading of music will be using your data plan or data pass allowance.

Who is this offer available to?
It’s available to both Consumer and Small Business pay monthly iOS and Android customers with a handset or SIM only plan. The Apple Music app is available via the Apple App Store or the Google Play Store. (Note: this product is for personal use only. Please note that Business Connect plans are eligible for the 6 free months of Apple Music membership only, without the inclusive streaming offer).

Is this offer open to 30 day SIM only customers as well as 12 month SIM only customers?
Yes, the Apple Music offer is open to both 30 day and 12 month SIM only customers.

I’ve already signed up to a six month Apple Music offer through EE, can I also benefit from this one?
No – if you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you are entitled to six months’ of streaming for Apple Music, on us. Just text ‘STREAM’ to 150 or by logging on to My EE.

I’m an existing EE Customer, how do I sign up to Apple Music?
Existing customers can sign up by texting ‘MUSIC’ to 150 or by logging on to My EE.

I want to join EE and sign up to Apple Music, what do I need to do?
Customers joining EE can sign up by texting ‘MUSIC’ to 150.

I’ve signed up to the six months’ free Apple Music offer with the data streaming on EE, what happens after the 6 month period is over?
Apple Music will be charged at £9.99 per month on a 30 day rolling contract which customers can cancel at any time by texting ‘STOP MUSIC’ to 150 or by logging on to My EE. At this point the inclusive streaming element will come to an end and any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.

What happens at the end of the six months’ streaming for Apple Music offer?
At the end of the six months, any mobile data that you use to stream or download from Apple Music will come out of your price plan’s data allowance.
Free EU Roaming
Now you can take your minutes, texts and data with you anywhere in the EU, at no extra cost. Perfect if you want to FaceTime home from the Eiffel Tower, post a selfie from the beach or find your way around with maps.
Included EU Countries:

Austria, Azores ,Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City
When you're abroad in Europe, calls and texts in any included European country or to any other included European country are included in your plan at no extra charge
Note:
Calls received when you're in an include European country are included in your plan at no extra charge
Calls and texts to both Landlines and Mobiles included
Calls and texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren't included
3 months free BT Sport app

FAQ's:

1) How long do they get BT Sport app for?
BT Sport will be free for 3 months to new and existing EE customers.

2) I want to join EE and sign up to BT Sport, what do I do?
Customers joining EE can sign up by texting ‘SPORT’ to 150

3) Who is eligible for this?
All our current customers Pay Monthly, SIM Only or tablet plans.

4) Are there any restrictions?
Streaming is available to a maximum of two EE SIM-enabled devices at any one time, per user ID.

5) Can I watch BT Sport App when I’m abroad?
Customers are allowed to watch content when roaming within the 28 EU countries included in their plan. Restrictions apply when customers are outside the 28 EU countries.

6) Is your BT Sport offer a cut down service?
No – it’s the full version of the BT Sport app featuring all content including BT Sport 1, BT Sport 2, BT Sport//ESPN and BT Sport Europe.

7) Can I use my Chromecast or Apple TV to watch live games on my TV?
Customers can cast BT Sport on TV for £15 per month. If you have BT Sport as your Swappable Benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

8) Which devices can be used to watch BT Sport with EE?
Customers must download and use the BT Sport App on a mobile device that uses the latest IOS, Android and Windows operating systems. At present, these are: IOS 8, Android 4.3 or Windows 10. available to all customers using Apple and Android handsets and tablets

9) What content will be available?
BT Sport has all the best sporting action available to view, including all UEFA Champions League and UEFA Europa League games, 38 Barclays Premier League games live, and The FA Cup. In addition, our customers can also enjoy Aviva Rugby Premiership matches, MotoGP, UFC and the America’s Cup, and much more.

10) Is BT Sport zero rated for EE customers?
BT Sport is zero rated for the first 3 months of the Free Trial, including the 28 EU countries.
6 months Free MTV Play

MTV PLAY
We’re giving customers six months of the MTV Play app on us, so they can binge watch all their favourite MTV shows on their phone, anytime, anywhere. We’ll even cover the data they use to watch it.

Redeem via: Text ‘MTV’ to 150

Watch on: MTV Play App on the device with the EE SIM that redeemed the offer inside

FIRST 6 MONTHS ON US
To kick it all off in style, customers will pay nothing for the first six months. Don’t worry, we’ll remind them when their free six months are up.

AFTER THAT, IT’S FLEXIBLE
MTV Play costs just £3.99 a month, which will be paid automatically with the rest of the customers’ bill. There’s never any contract, so it stays flexible.

AND THE DATA’S ON US
As long as the customer has at least some data left on their allowance, we’ll also cover the data they use, so they don’t need to worry about using up their allowance. Once the six months free period is up, the data will come out of their allowance again.

MTV PLAY FAQS

How do I get six months' free MTV Play?
To subscribe to six months MTV Play with the data on us, simply text MTV to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download the MTV Play app. You can also add the offer to your account via My EE in the add-ons section. Alternatively, download the EE Entertainment app and activate the offer in the 'My
Offers' section (this will only show if you are eligible for the offer).

What if I have an existing MTV Play subscription?
If you have an existing MTV Play subscription, you will need to cancel your current account before accessing six months' free with the data on us. You can do this within the MTV Play app.

When will I start being chraged for MTV Play?
You will be charged after your six months on us runs out. After that you'll roll onto a monthly subscription that will appear on your mobile bill for £3.99. We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription, and again on the day the offer runs out.

Who can get MTV Play?
You can get six months of the MTV Play app on us If you're on one of our handset (3G plans ineligible),12 month sim only or tablet plans, and haven’t already redeemed the offer.

What if I want to cancel my MTV Play subscription with EE?
You can cancel your MTV Play subscription with EE at any time by texting STOP MTV to 150. Your subscription will end at your next monthly
renewal date, which is on the monthly anniversary of the add-on being added. We'll let you know via text when it's being removed and again on the date of removal.

Will the data I use still be free if I travel abroad?
The data will be on us anywhere your plan allows inclusive roaming, which means all EU countries and, if you have an EE Max plan, the USA, Canada, Mexico, Australia and New Zealand. Please note that whilst streaming on the Prime Video app won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements. You also need to have at lesat some data left on your allowance to enjoy stress free streaming. If you're roaming in a country that isn't included in your price plan, you'll need to buy a roaming data add-on. For a full list of roaming destinations included in your plan, head to ee.co.uk/my plan

Will the data come out of my allowance?
Any data used to stream the MTV Play app will not come out of your price plan allowance during your first six months while in the UK and other roaming destinations as defined by your price plan, providing you have at least some data left on your allowance. After the six month offer has ended any data used to watch Prime Video will come out of your plans allowance.

Once the six-month offer period is over, how will I know when I begin paying for the subscription?
We'll text you a few weeks before the end of your offer date to let you know that you'll be moving onto a paid subscription. And on the day
that you move to the paid subscription we'll text you to let you know.

Can I redeem the offer more than once?
No, this offer is redeemable once per line.

What happens if I cancel by sending STOP MTV to 150 during the offer period?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What happens if I cancel by sending STOP MTV to 150 after the offer period has ended?
Your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to the MTV Play app until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

What will it look like on my bill and in the My EE app?
Access to the MTV Play app, either as part of the free trial or paying through your EE bill will appear in the monthly charges section.

What information will I need to give to MTV?
MTV will ask you provide your mobile phone number. Note, if you already have the MTV Play app you will need to use a secondary phone
number in order to set up a new account.

What happens if I change plan during the offer period?
The six-month free subscription with the data on us will continue unaffected: the offer will move to your new plan automatically and you'll be able to access the service for the remainder of the six months free of charge (providing you move to an eligible plan).

What happens if I change plan while I'm paying for MTV Play through my EE bill?
Your paid subscription will be unaffected, and the subscription via your EE bill will move with you to the new plan (providing you move to an eligible plan).

What happens if I leave EE and I've added MTV Play to my account?
Your free access to the MTV Play app will be removed on the date of your EE cancelation is actioned and you'll need to re-subscribe directly with MTV to continue your membership at £3.99 per month.

What happens if I change phone number during the trial or paid period?
The subscription will continue unaffected: the offer will move to your new number automatically.

How do I know how much data I've saved during the six-month offer period?
This will be available in My EE, online at http://add-on.ee.co.uk and by texting BALANCE to 150.
Six months free BritBox

The new boxset streaming service has a launched a new offer with EE, here’s what it is and how to get it.

Britbox is a new on-demand streaming service launched by the BBC and ITV which aims to put all the best British TV shows in one place. It works in the same way a Netflix or Disney Plus but contains the best of UK telly, including Doctor Who, Extras, Absolutely Fabulous, That Mitchell & Webb Look, Black Adder, Poirot, Live at the Apollo, Fawlty Towers, Midsomer Murders and plenty more. In fact, at time of writing there are over 280 boxsets available.

How do I get the 6 months free?
Easy. Once you’ve got your new EE phone or 12 month SIM only deal just text BRITBOX to 150 from your phone and follow the step-by-step instructions. Not on EE yet? You can view the latest EE mobile deals here or SIM only deals. If you’re already on EE you can also get the free offer.

Available from 13 March to customers on 4GEE and 5GEE consumer pay monthly plans (handset and tablet), including 12 months or longer SIM only plans (except small business and Business Connect customers) requesting Britbox for the first time. UK residents only. Subject to credit check.

Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. If Britbox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for Britbox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on Britbox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use Britbox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on Britbox using your mobile data. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Compatible equipment required to cast content to your TV. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.britbox.co.uk/terms
4G Data

4G network speeds
Browse, download and stream with 4G from EE with speeds of up to 60Mbps on this plan.

£18 Per Month

1 month contract

minutes

Unlimited

any network
texts

Unlimited
data

250 MB

£18 Per Month

1 month contract

minutes

Unlimited

any network
texts

Unlimited
data

1 GB

£21 Per Month

1 month contract

minutes

Unlimited

any network
texts

Unlimited
data

3 GB

£24 Per Month

1 month contract

minutes

Unlimited

any network
texts

Unlimited
data

20 GB

£27 Per Month

1 month contract

minutes

Unlimited

any network
texts

Unlimited
data

40 GB

£30 Per Month

INCLUDES TRIPLE DATA

No contract

minutes

1000

any network
texts

Unlimited
data

6 GB

THIS PLANIncludes

Includes Triple Data for 3 months

FAQ’S about Triple Data

1. Who can get this offer?
All acquisition customers who buy the £10 or £15, £25 and £30 Flex plans

2. What do the customers have to do to get the Triple Data?

They have to purchase any Flex plan.

3. What do customers have to do to get the Triple data for 6 packs?
Customers have to buy a Flex plan 6 times consecutively to get the triple data for 6 consecutive packs. Alternatively customers who have joined on an eligible pack can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data.

4. When do the customers have to activate their pack by to get the offer?
This is now a plan benefit of Flex plans. So always on

5. What data rolls over?
Only pack data rolls over. The triple data does not roll over.

6. What data gets used first?

Rollover data, then pack data and then boost data (which includes Triple data).

7. Can the customer move packs and still get the offer?
If the customer has joined on an eligible pack they can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data. If the customer moves to a pack that has a lower value than their previous pack then their extra data offer will stop and they won’t be able to get it back.

8. If a customers moves to a different pack and then back to the pack that triggered the offer, will the triple get put back on the customer account?

No. If the customer moves pack to a higher value pack the offer will continue however if the customer will then move to the pack that triggered the offer (that had a lower value than their current pack) then the customer won’t receive their extra data offer anymore.

9. What do agents need to do to ensure the customer gets the offer?

Just ensure customers know when to purchase their 1st pack by and to educate the customers that if they move pack to a lower value pack than their current pack they will not be entitled to triple data and they have to purchase the same or higher value pack 6 times to get the triple data.
Data Rollover

If you don’t manage to get through all of your data, your leftovers roll over into the next month, so you get a second chance to use it.
Free Data Boosts

The longer you stay, the more you get: every three months we’ll boost your monthly data allowance by an extra 500MB – and you get that extra data every month from then on for free! So your allowance keeps growing and growing.
Stay in Control

Customers can top up or check their usage allowance any time via their MY EE APP.

£10 Per Month

INCLUDES TRIPLE DATA

No contract

minutes

2000

any network
texts

Unlimited
data

15 GB

THIS PLANIncludes

Includes Triple Data for 3 months

FAQ’S about Triple Data

1. Who can get this offer?
All acquisition customers who buy the £10 or £15, £25 and £30 Flex plans

2. What do the customers have to do to get the Triple Data?

They have to purchase any Flex plan.

3. What do customers have to do to get the Triple data for 6 packs?
Customers have to buy a Flex plan 6 times consecutively to get the triple data for 6 consecutive packs. Alternatively customers who have joined on an eligible pack can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data.

4. When do the customers have to activate their pack by to get the offer?
This is now a plan benefit of Flex plans. So always on

5. What data rolls over?
Only pack data rolls over. The triple data does not roll over.

6. What data gets used first?

Rollover data, then pack data and then boost data (which includes Triple data).

7. Can the customer move packs and still get the offer?
If the customer has joined on an eligible pack they can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data. If the customer moves to a pack that has a lower value than their previous pack then their extra data offer will stop and they won’t be able to get it back.

8. If a customers moves to a different pack and then back to the pack that triggered the offer, will the triple get put back on the customer account?

No. If the customer moves pack to a higher value pack the offer will continue however if the customer will then move to the pack that triggered the offer (that had a lower value than their current pack) then the customer won’t receive their extra data offer anymore.

9. What do agents need to do to ensure the customer gets the offer?

Just ensure customers know when to purchase their 1st pack by and to educate the customers that if they move pack to a lower value pack than their current pack they will not be entitled to triple data and they have to purchase the same or higher value pack 6 times to get the triple data.
Data Rollover

If you don’t manage to get through all of your data, your leftovers roll over into the next month, so you get a second chance to use it.
Free Data Boosts

The longer you stay, the more you get: every three months we’ll boost your monthly data allowance by an extra 500MB – and you get that extra data every month from then on for free! So your allowance keeps growing and growing.
Stay in Control

Customers can top up or check their usage allowance any time via their MY EE APP.

£15 Per Month

INCLUDES TRIPLE DATA

No contract

minutes

3000

any network
texts

Unlimited
data

30 GB

THIS PLANIncludes

Includes Triple Data for 3 months

FAQ’S about Triple Data

1. Who can get this offer?
All acquisition customers who buy the £10 or £15, £25 and £30 Flex plans

2. What do the customers have to do to get the Triple Data?

They have to purchase any Flex plan.

3. What do customers have to do to get the Triple data for 6 packs?
Customers have to buy a Flex plan 6 times consecutively to get the triple data for 6 consecutive packs. Alternatively customers who have joined on an eligible pack can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data.

4. When do the customers have to activate their pack by to get the offer?
This is now a plan benefit of Flex plans. So always on

5. What data rolls over?
Only pack data rolls over. The triple data does not roll over.

6. What data gets used first?

Rollover data, then pack data and then boost data (which includes Triple data).

7. Can the customer move packs and still get the offer?
If the customer has joined on an eligible pack they can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data. If the customer moves to a pack that has a lower value than their previous pack then their extra data offer will stop and they won’t be able to get it back.

8. If a customers moves to a different pack and then back to the pack that triggered the offer, will the triple get put back on the customer account?

No. If the customer moves pack to a higher value pack the offer will continue however if the customer will then move to the pack that triggered the offer (that had a lower value than their current pack) then the customer won’t receive their extra data offer anymore.

9. What do agents need to do to ensure the customer gets the offer?

Just ensure customers know when to purchase their 1st pack by and to educate the customers that if they move pack to a lower value pack than their current pack they will not be entitled to triple data and they have to purchase the same or higher value pack 6 times to get the triple data.
Data Rollover

If you don’t manage to get through all of your data, your leftovers roll over into the next month, so you get a second chance to use it.
Free Data Boosts

The longer you stay, the more you get: every three months we’ll boost your monthly data allowance by an extra 500MB – and you get that extra data every month from then on for free! So your allowance keeps growing and growing.
Stay in Control

Customers can top up or check their usage allowance any time via their MY EE APP.

£25 Per Month

INCLUDES TRIPLE DATA

No contract

minutes

3000

any network
texts

Unlimited
data

60 GB

THIS PLANIncludes

Includes Triple Data for 3 months

FAQ’S about Triple Data

1. Who can get this offer?
All acquisition customers who buy the £10 or £15, £25 and £30 Flex plans

2. What do the customers have to do to get the Triple Data?

They have to purchase any Flex plan.

3. What do customers have to do to get the Triple data for 6 packs?
Customers have to buy a Flex plan 6 times consecutively to get the triple data for 6 consecutive packs. Alternatively customers who have joined on an eligible pack can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data.

4. When do the customers have to activate their pack by to get the offer?
This is now a plan benefit of Flex plans. So always on

5. What data rolls over?
Only pack data rolls over. The triple data does not roll over.

6. What data gets used first?

Rollover data, then pack data and then boost data (which includes Triple data).

7. Can the customer move packs and still get the offer?
If the customer has joined on an eligible pack they can move to another eligible pack that has a higher value than their previous pack and still continue benefiting from the extra data. If the customer moves to a pack that has a lower value than their previous pack then their extra data offer will stop and they won’t be able to get it back.

8. If a customers moves to a different pack and then back to the pack that triggered the offer, will the triple get put back on the customer account?

No. If the customer moves pack to a higher value pack the offer will continue however if the customer will then move to the pack that triggered the offer (that had a lower value than their current pack) then the customer won’t receive their extra data offer anymore.

9. What do agents need to do to ensure the customer gets the offer?

Just ensure customers know when to purchase their 1st pack by and to educate the customers that if they move pack to a lower value pack than their current pack they will not be entitled to triple data and they have to purchase the same or higher value pack 6 times to get the triple data.
Data Rollover

If you don’t manage to get through all of your data, your leftovers roll over into the next month, so you get a second chance to use it.
Free Data Boosts

The longer you stay, the more you get: every three months we’ll boost your monthly data allowance by an extra 500MB – and you get that extra data every month from then on for free! So your allowance keeps growing and growing.
Stay in Control

Customers can top up or check their usage allowance any time via their MY EE APP.

£30 Per Month

1 month contract

minutes

000

any network
texts

000
data

100 GB

£40 Per Month

1 month contract

minutes

000

any network
texts

000
data

10 GB

£15 Per Month

1 month contract

minutes

000

any network
texts

000
data

20 GB

£20 Per Month

1 month contract

minutes

000

any network
texts

000
data

30 GB

£25 Per Month

1 month contract

minutes

000

any network
texts

000
data

40 GB

£30 Per Month

1 month contract

minutes

000

any network
texts

000
data

50 GB

£35 Per Month

24 months

minutes

000

any network
texts

000
data

10 GB

£13 Per Month

24 months

minutes

000

any network
texts

000
data

20 GB

£18 Per Month

24 months

minutes

000

any network
texts

000
data

30 GB

£23 Per Month

24 months

minutes

000

any network
texts

000
data

40 GB

£28 Per Month

24 months

minutes

000

any network
texts

000
data

50 GB

£33 Per Month

24 months

minutes

000

any network
texts

000
data

100 GB

£38 Per Month

£10 OFF YOUR FIRST MONTH

30 Day Rolling

minutes

Unlimited

any network
texts

Unlimited
data

Unlimited

THIS PLANIncludes

Unlimited International mins to 41 countries

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,

India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands,

New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, Singapore,

Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United States
Easy to manage your account with MyLebara app

Easy to manage your account with MyLebara app
£10 off your first month when you activate your SIM

You’ll get £10 off your first month’s plan if you activate it this month. When you receive your SIM, visit SIM Only Plans on Lebara’s website to activate your chosen plan. To do this:

1. Visit SIM Only Plans on Lebara’s website
2. Select ‘Buy Now’ on your chosen plan
3. Select ‘Buy Plan on an existing Lebara SIM’
4. Register your details
5. Enter the code TENOFF at the plan checkout to activate your £10 first month discount

NOTE: Allow 2-3 days for delivery

£35 Per Month

£10 OFF YOUR FIRST MONTH

30 Day Rolling

minutes

Unlimited

any network
texts

Unlimited
data

50 GB

THIS PLANIncludes

Unlimited International mins to 41 countries

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,

India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands,

New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, Singapore,

Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United States
Easy to manage your account with MyLebara app

Easy to manage your account with MyLebara app
£10 off your first month when you activate your SIM

You’ll get £10 off your first month’s plan if you activate it this month. When you receive your SIM, visit SIM Only Plans on Lebara’s website to activate your chosen plan. To do this:

1. Visit SIM Only Plans on Lebara’s website
2. Select ‘Buy Now’ on your chosen plan
3. Select ‘Buy Plan on an existing Lebara SIM’
4. Register your details
5. Enter the code TENOFF at the plan checkout to activate your £10 first month discount

NOTE: Allow 2-3 days for delivery

£30 Per Month

£10 OFF YOUR FIRST MONTH

30 Day Rolling

minutes

Unlimited

any network
texts

Unlimited
data

25 GB

THIS PLANIncludes

Unlimited International mins to 41 countries

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,

India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands,

New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, Singapore,

Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United States
Easy to manage your account with MyLebara app

Easy to manage your account with MyLebara app
£10 off your first month when you activate your SIM

You’ll get £10 off your first month’s plan if you activate it this month. When you receive your SIM, visit SIM Only Plans on Lebara’s website to activate your chosen plan. To do this:

1. Visit SIM Only Plans on Lebara’s website
2. Select ‘Buy Now’ on your chosen plan
3. Select ‘Buy Plan on an existing Lebara SIM’
4. Register your details
5. Enter the code TENOFF at the plan checkout to activate your £10 first month discount

NOTE: Allow 2-3 days for delivery

£25 Per Month

£10 OFF YOUR FIRST MONTH

30 Day Rolling

minutes

Unlimited

any network
texts

Unlimited
data

15 GB

THIS PLANIncludes

Unlimited International mins to 41 countries

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,

India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands,

New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, Singapore,

Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United States
Easy to manage your account with MyLebara app

Easy to manage your account with MyLebara app
£10 off your first month when you activate your SIM

You’ll get £10 off your first month’s plan if you activate it this month. When you receive your SIM, visit SIM Only Plans on Lebara’s website to activate your chosen plan. To do this:

1. Visit SIM Only Plans on Lebara’s website
2. Select ‘Buy Now’ on your chosen plan
3. Select ‘Buy Plan on an existing Lebara SIM’
4. Register your details
5. Enter the code TENOFF at the plan checkout to activate your £10 first month discount

NOTE: Allow 2-3 days for delivery

£20 Per Month

£10 OFF YOUR FIRST MONTH

30 Day Rolling

minutes

Unlimited

any network
texts

Unlimited
data

8 GB

THIS PLANIncludes

Unlimited International mins to 41 countries

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,

India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands,

New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, Singapore,

Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United States
Easy to manage your account with MyLebara app

Easy to manage your account with MyLebara app
£10 off your first month when you activate your SIM

You’ll get £10 off your first month’s plan if you activate it this month. When you receive your SIM, visit SIM Only Plans on Lebara’s website to activate your chosen plan. To do this:

1. Visit SIM Only Plans on Lebara’s website
2. Select ‘Buy Now’ on your chosen plan
3. Select ‘Buy Plan on an existing Lebara SIM’
4. Register your details
5. Enter the code TENOFF at the plan checkout to activate your £10 first month discount

NOTE: Allow 2-3 days for delivery

£15 Per Month

£10 OFF YOUR FIRST MONTH

30 Day Rolling

minutes

Unlimited

any network
texts

Unlimited
data

6 GB

THIS PLANIncludes

Easy to manage your account with MyLebara app

Easy to manage your account with MyLebara app
100 International mins to 41 countries

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,

India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands,

New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, Singapore,

Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United States
£10 off your first month when you activate your SIM

You’ll get £10 off your first month’s plan if you activate it this month. When you receive your SIM, visit SIM Only Plans on Lebara’s website to activate your chosen plan. To do this:

1. Visit SIM Only Plans on Lebara’s website
2. Select ‘Buy Now’ on your chosen plan
3. Select ‘Buy Plan on an existing Lebara SIM’
4. Register your details
5. Enter the code TENOFF at the plan checkout to activate your £10 first month discount

NOTE: Allow 2-3 days for delivery

£10 Per Month

30 Day Rolling

minutes

1000

any network
texts

1000
data

2 GB

THIS PLANIncludes

100 International mins to 41 countries

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,

India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands,

New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, Singapore,

Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United States
Easy to manage your account with MyLebara app

Easy to manage your account with MyLebara app
1000 mins and 1000 SMS to United Kingdom Lebara numbers

1000 mins and 1000 SMS to United Kingdom Lebara numbers

NOTE: Allow 2-3 days for delivery

£5 Per Month