Why choose EE?

HELLO,

WE’RE EE

FIVE YEARS AT THE TOP

We’ve been awarded the UK’s best network by RootMetrics® for the fifth year running. They tested the four UK networks and we’re faster and more reliable than all of them, with better data performance. What’s more, we’re working hard to keep it that way.

GIFT YOUR DATA AND KEEP

THE WHOLE FAMILY HAPPY

Kids always running out of data? Move it from your plan to your family’s in just a few clicks - all you need is two or more plans on your account. Adding them to your account is easy if theyre already on EE (so is switching them over to us if they’re not).

EE EXTRAS

ALL FOR YOU, JUST FOR BEING ON EE

Free Apple Music

Six free months of Apple Music, plus whatever your customers stream the data’s on us.
UK & Ireland call centres

All calls are answered in the UK and Ireland, so it’s easy to get stuff sorted.
Data Caps

Customers never go over their data allowance by accident, so they’re always in control of their spending in the UK and abroad.
WiFi Calling

No coverage? No problem. Call and text wherever there is WiFi. See page 18 for a list of compatible devices.
Data Gifting

Customers can add their family to their account and dish out spare data to whoever they want.
Data Boost

Customers can boost their EE pay monthly mobile plan data allowance by 5GB each month when they take EE Home Broadband.

3 MONTHS FREE ACCESS TO

THE BT SPORT APP

To say thanks for being with us, pay monthly mobile and tablet customers get a special sporting treat: three months free BT Sport on your phone and connected tablet.

Text SPORT to 150 and register for a BT ID.
Download the BT Sport app and get watching!

MY EE. SIMPLE.
SMART. SPEEDY.

With My EE you can check your data usage and stay in control of your spending 24/7. Go further with the My EE app, which links up with your contacts so you’ll see names rather than numbers on your bill.

It's a totally personal experiance

HELP AND TIPS

Network Status Checker

Stay updated with our new and improved network status checker. Choose your five most important locations, and we'll let you know how well they're running.

Short text codes

Access info quickly by texting these short codes to 150:

AL -	Check your account balance and any allowances (including data usage)
BILL -	Check your bill
UP -	Check your upgrade eligibility
HELP -	See a list of all Help text codes

Best by ranking first in the RootMetrics UK RootScore® Report: from H2 2013 – H2
2018 of 4 mobile networks. Results may vary. Award is not endorsement.
Visit ROOTMETRICS.CO.UK. EE plans only. Check your coverage at ee.co.uk/coverage.

The Legal Bit

BT Sport App: Excludes large business & 4GEE WiFi customers. TV license & latest Android, Window or iOS operating system required. App is for your personal, non-commercial use in the UK. Add BT Sport to your account for the first time to get the Add-On free for three consecutive months. The three months starts as soon as we receive your request for the Add-On or from the date you join or upgrade your price plan. If the Add-On is removed from your account at any point during the three month period, you’ll be unable to get the Add-On again free of charge. At the end of the free period, you'll be automatically charged for the Add-On but can cancel at any time. The offer is non-transferable. Other terms apply, see ee.co.uk/btsportaddonterms.

Apple Music: Individual Apple Music subscription Add-On free for 6 months for customers joining or upgrading to a new EE Pay Monthly phone plan and adding the Add-On to their account for the first time. Must be added within 30 days of joining or upgrading. After 6 months membership automatically renews and you’ll be charged £9.99 a month unless you cancel. If removed from your account during the free period, you’ll be unable to get the Add-On again free of charge. Requires handset using either iOS 8.4 or Android 4.1. Apple ID required for full functionality. Data usage will decrement your data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music subscription offer. Apple Music terms apply (apple.com/uk/legal/internet-services/itunes/uk/terms.html). Other terms apply, ee.co.uk/applemusicterms

WiFi Calling: EE pay monthly customers with compatible phone only. Wifi connection required. EE accepts no responsibility for the quality, availability or coverage of WiFi networks and calls made or received over them. All calls or texts changed as per your EE price plan, see ee.co.uk/priceguides.

Mobile only: 4G speeds depend on location, number of users and plan. Check your coverage at ee.co.uk/coverage. Compatible device required.

4G IN MORE PLACES THAN ANY OTHER UK NETWORK: 4G speeds depend on location, number of users and plan. 4G only available on EE plans. Check your coverage at ee.co.uk/coverage. Compatible device required. 4G IN MORE PLACES THAN ANY OTHER UK NETWORK: Based on results from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun) 2017. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 23K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.